The executive summary highlights mixed reviews for American Home Shield, with common themes of delays in service, difficulties in canceling contracts, inconsistent coverage, and subpar customer service. Customers express frustration over denied claims, long wait times for repairs, and challenges in communication with representatives. While some reviewers praise the professionalism of technicians and successful repairs, others warn against the company's practices in rural areas and significant administrative fees for cancellations.
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Insightful analysis of American Home Shield reviews. Discover customer perspectives on service quality, contract issues, and more.
AHS provides great coverage for resolving appliance and covered equipment issues in our home. AHS has been consistent in helping us with repairs and if needed replacement of non-working utility equipment. Great customer experience.
Prompt,professional,skilled! Highly recommend!
The technician diagnosed the problem quickly and offered a simple solution. We are very happy with the workmanship and the customer service provided by the technician.
Great company, great coverage, great professionals.Worth every cent. Highly recommend American Home Shield.
Jack did a great job, explain what I needed to do in the future and we had a wonderful conversation afterwards.
The positive reviews on here are few. Thatâs because most experiences with AHS are negative. They over sell and under deliver. Reputatble service companies wonât put up with them. Leaves the cronies to come to your home. Caveat Emptor.
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