Hubert's Online Store: Mixed Reviews on Product Quality and Shipping Costs
Explore In-Depth Customer Feedback Analysis of Hubert's Store
Hubert's online store receives mixed reviews with positive comments on product quality, fast delivery, and helpful customer service. However, shipping costtransparency and issues with order accuracy were highlighted as areas needing improvement.
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Quick delivery - no issues! Anxious to start using product.
Sentiment
Positive
Content
Delivery Speed and Efficiency
Aug 19, 2017
Excellent Customer Service makes a different
Recently purchased 2 bakery cases, product received was below expectation, considering overpriced with the quality you get, was a bit disappointed and thought would have to absorb the cost of broken/crack item. However, still try my luck by letting them know through email; get an email/phone back on the day itself, letting me know what they can do to help. Customer service is excellent - friendly, response is quick and helpful; they do guarantee customer satisfaction, and accept full refund on ...
Sentiment
Positive
Content
Product Satisfaction and Refunds
Aug 19, 2017
Thank u for always having our shipments …
Thank u for always having our shipments on time. We grateful appreciate consistencies and your customer service representatives are always friendly and are always willing to go over the top to help me every time I want to place an order. We a Catalina offshore products just want to say thank you.
Sentiment
Positive
Content
Shipping Experience
Aug 19, 2017
The product that i bought its a good …
The product that i bought its a good quality.. Good price ..Definitely I'll buy again !!
Sentiment
Positive
Content
Product Quality and Selection
Aug 18, 2017
Hidden discounts
I order through a corporate account for my store. There is always a product discount (not tied to volume discounts) and cheaper shipping cost after placing my order. I am very pleased with the lower cost, but it is a bit frustrating when shopping for better prices. I wish there was a clearer view of the corporate level discounts that are applied to these accounts. Other than that issue, the ordering system is excellent and easy to use. Customer service is always pleasant and helpful.
Sentiment
Positive
Content
Ordering Difficulties and Delays
Aug 18, 2017
Great resource
Great resource, helpful staff, and very efficient delivery of requested items.
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This page displays purchase options and a preview of the customer feedback analysis report for Hubert based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Executives, Marketing Analysts, Product Managers, Retail Strategists to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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