Mixed Feedback on The River Hotel in Chicago
Explore In-Depth Customer Feedback Analysis for The River Hotel

Mixed Feedback on The River Hotel in Chicago

75 E Wacker Dr, Chicago, IL 60601, United States

The River Hotel in Chicago is praised for its fantastic location, friendly staff, and excellent views. Guests highlight the convenience of nearby attractions and the value for money. However, some reviews mention issues with room cleanliness, noise levels, and communication about additional charges like deposits and services. Overall, the hotel's prime location, helpful staff, and attractive pricing stand out amidst mixed feedback on room conditions and service transparency.

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Featured Content
  • Exelente ubicación Servicios recome 100 por ciento recuerda q. Si llevas carro tiene q pagar extra valet

    Sentiment
    • Positive
    Content
    • Value for Money and Pricing
  • I was lucky to have stayed at this hotel, especially during St. Patty’s Day! It’s close to the Riverfront and has a great view of the city!

    Sentiment
    • Positive
    Content
    • Location and Views
  • Great location, rooms are a bit dark and walls aren't soundproof.

    Sentiment
    • None
    Content
    • Room Condition and Noise
  • I want to know when my deposit will come back. It is already 1 month left

    Sentiment
    • None
    Content
    • Check-in Experience and Deposits
  • Entrada Al Hotel Fea, En La Habitación No Podías Conectar El Celular Con El Tv.

    Sentiment
    • Negative
    Content
    • Room Condition and Noise
  • Fantastic location. Priced right. You really can't go wrong if you want to be in the area.

    Sentiment
    • Positive
    Content
    • Value for Money and Pricing
  • See All Reviews
Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for The River Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Industry Analysts, Marketing Professionals, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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