Mixed Feedback on The River Hotel in Chicago
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Mixed Feedback on The River Hotel in Chicago

Explore In-Depth Customer Feedback Analysis for The River Hotel

75 E Wacker Dr, Chicago, IL 60601, United States

The River Hotel in Chicago is praised for its fantastic location, friendly staff, and excellent views. Guests highlight the convenience of nearby attractions and the value for money. However, some reviews mention issues with room cleanliness, noise levels, and communication about additional charges like deposits and services. Overall, the hotel's prime location, helpful staff, and attractive pricing stand out amidst mixed feedback on room conditions and service transparency.

Source: Google Business Reviews of The River Hotel

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Customer Feedback Analysis of The River Hotel

Insightful analysis of The River Hotel Chicago customer feedback covering key areas like service, room quality, and value.

Featured Content
  • Exelente ubicaci贸n Servicios recome 100 por ciento recuerda q. Si llevas carro tiene q pagar extra valet

    Sentiment
    • Positive
    Content
    • Value for Money and Pricing
  • I was lucky to have stayed at this hotel, especially during St. Patty鈥檚 Day! It鈥檚 close to the Riverfront and has a great view of the city!

    Sentiment
    • Positive
    Content
    • Location and Views
  • Great location, rooms are a bit dark and walls aren't soundproof.

    Sentiment
    • None
    Content
    • Room Condition and Noise
  • I want to know when my deposit will come back. It is already 1 month left

    Sentiment
    • None
    Content
    • Check-in Experience and Deposits
  • Entrada Al Hotel Fea, En La Habitaci贸n No Pod铆as Conectar El Celular Con El Tv.

    Sentiment
    • Negative
    Content
    • Room Condition and Noise
  • Fantastic location. Priced right. You really can't go wrong if you want to be in the area.

    Sentiment
    • Positive
    Content
    • Value for Money and Pricing
  • See All Reviews
Sentiment Analysis (limited preview)
53 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for The River Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Industry Analysts, Marketing Professionals, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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