Mixed Reviews for Hampton Inn & Suites Washington DC-Navy Yard
Explore In-Depth Customer Feedback Analysis for Hampton Inn DC-Navy Yard

Mixed Reviews for Hampton Inn & Suites Washington DC-Navy Yard

1265 First St SE, Washington, DC 20003, United States

The Hampton Inn & Suites Washington DC-Navy Yard receives mixed reviews, with positive comments on its location near Nationals Stadium, friendly staff, cleanliness, and proximity to restaurants and the metro station. However, there are also negative remarks about loud AC units, parking prices, room size, occasional maintenance issues, and unaddressed guest complaints like noise disturbances and cleanliness concerns.

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Popular Phrases (of 30 reviews)
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  • Frank at the front desk was great. Very knowledgeable and helpful took care of helping me even with a last minute stay after another hotel dropped the hall. A real silver lining!!!!!!

    Sentiment
    • Positive
    Content
    • Staff and Service

  • Good experience overall. Be ready to pay for valet parking because self parking is not available. Guest service was very good. Breakfast was good. Rooms are ok.

    Sentiment
    • Positive
    Content
    • Parking Experience

  • O cafĂ© da manhĂŁ deixa a desejar. Em 1 semana, 3 dias sem arrumar o quarto. Mas nota 100 para a equipe.

    Sentiment
    • Positive
    Content
    • Overall Experience and Value

  • Small room, no plugs for electronics, no clothes closet...just cubby space...lukewarm water in AM for showers...

    Sentiment
    • None
    Content
    • Room Amenities

  • Bit hard to see from the street. Inside is standard business hotel. Decent spread for breakfast. Convenient.

    Sentiment
    • Positive
    Content
    • Location and Convenience

  • Check -In was a breeze. Front Desk staff was fast and thorough. Rooms were immaculate clean. Nearby restaurants at walking distance was a bonus.Rooms: Everything was clean. Beds were comfortable.

    Sentiment
    • Positive
    Content
    • Overall Experience and Value
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Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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