Mixed Reviews for Hampton Inn & Suites Washington DC-Navy Yard
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Mixed Reviews for Hampton Inn & Suites Washington DC-Navy Yard

Explore In-Depth Customer Feedback Analysis for Hampton Inn DC-Navy Yard

1265 First St SE, Washington, DC 20003, United States

The Hampton Inn & Suites Washington DC-Navy Yard receives mixed reviews, with positive comments on its location near Nationals Stadium, friendly staff, cleanliness, and proximity to restaurants and the metro station. However, there are also negative remarks about loud AC units, parking prices, room size, occasional maintenance issues, and unaddressed guest complaints like noise disturbances and cleanliness concerns.

Source: Google Business Reviews of Hampton Inn & Suites Washington DC-Navy

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Customer Feedback Analysis of Hampton Inn & Suites Washington DC-Navy

Discover in-depth analysis of Hampton Inn & Suites DC-Navy Yard's customer feedback. Gain insights on staff performance, room quality, and more.

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  • Frank at the front desk was great. Very knowledgeable and helpful took care of helping me even with a last minute stay after another hotel dropped the hall. A real silver lining!!!!!!

    Sentiment
    • Positive
    Content
    • Staff and Service

  • Good experience overall. Be ready to pay for valet parking because self parking is not available. Guest service was very good. Breakfast was good. Rooms are ok.

    Sentiment
    • Positive
    Content
    • Parking Experience

  • O cafĂ© da manhĂŁ deixa a desejar. Em 1 semana, 3 dias sem arrumar o quarto. Mas nota 100 para a equipe.

    Sentiment
    • Positive
    Content
    • Overall Experience and Value

  • Small room, no plugs for electronics, no clothes closet...just cubby space...lukewarm water in AM for showers...

    Sentiment
    • None
    Content
    • Room Amenities

  • Bit hard to see from the street. Inside is standard business hotel. Decent spread for breakfast. Convenient.

    Sentiment
    • Positive
    Content
    • Location and Convenience

  • Check -In was a breeze. Front Desk staff was fast and thorough. Rooms were immaculate clean. Nearby restaurants at walking distance was a bonus.Rooms: Everything was clean. Beds were comfortable.

    Sentiment
    • Positive
    Content
    • Overall Experience and Value
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53 Net Promoter
Score
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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