The reviews for CPAP.com highlight a mix of positive and negative experiences. Customers appreciate knowledgeable and responsive customer service representatives like Korinne, Daryl, and Charlesie. However, there are complaints about unhelpful tech support, long shipping times, and issues with warranty returns. Some customers praise quick resolution of technical matters and excellent product selection, while others express frustration with receiving defective products or facing challenges with returns and refunds.
Source: Trustpilot Reviews of CPAP.comStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Unveil insights from CPAP.com customer feedback with our detailed analysis on service, product quality, and more.
Card-to-Cloud does not work with the MyAir app.NO RETURNS allowed if you open the box, even if nothing has been touched.
Jasmine from Customer Service was fantastic in helping me to facilitate order.
The customer rep was awesome, providing immediately answers to ALL my questions, and discovering a promo code not noted on online web ordering page that saved me $300
Some technical matter in ordering that was quickly resolved with an excellent support customer service
Karin, customer service very helpful in placing my order.
Daryl C did a fantastic job of locating my order and expediting it over the telephone in no time at all!!
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