West Side Lending received mixed reviews from customers. While some praised the fast and easy application process, friendly customer service, and reliability, others complained about unexpected fees, poor customer service experiences, and high interest rates. Issues with incorrect account details, aggressive phone calls, and discrepancies in loan terms were also highlighted. Overall, the company's service quality and transparency were points of concern for various customers.
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Uncover insights from West Side Lending customer reviews. Learn about their service quality, loan terms, and more.
I was very impressed on how business was handled. Whenever I had a question or needed a change in date yall were workable
Even tho I had to wait it was a great beginning and blessings to used the money in vehicle for my family
Thank you for EVERYTHING! My phone was shut off and I couldn't find anyone to loan me cash. I'm glad u guys were there to help me out!
Very easy application process and friendly customer service.
It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to borrow goes up. So it is such as life, ruff in the beginning and with time gets better.
The service and they corrected the mistake very quickly and professionally
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