Hotel Eden au Lac Review Summary
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Hotel Eden au Lac Review Summary

Explore Hotel Eden au Lac Customer Feedback Insights

Hotel Eden au Lac offers a mixed experience according to recent guests. Positive aspects include a top-notch pool area, pleasant wellness facilities, and welcoming staff. However, common complaints revolve around the outdated room decor, inconsistent service quality, and issues with bookings and refunds. Guests highlight the spacious rooms, beautiful views, and extensive wellness amenities, but some mention the need for modernization in terms of room furnishings and dining options.

Source: Tripadvisor Reviews of Hotel Eden au Lac

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Customer Feedback Analysis of Hotel Eden au Lac

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  • Cadre superbe

    HĂŽtel confortable dans un cadre superbe, avec piscine et spa. Le bar et le restaurant offrent une vue magnifique sur les hauteurs d’Echternach. Le service y est extraordinaire. Une expĂ©rience hors du temps et des sentiers battus.

    Sentiment
    • Positive
    Content
    • Wellness Facilities
  • Séjour très agréable

    Nous avons passé un séjour trÚs agréable entre amis. HÎtel à recommander vivement pour ses infrastructures, sa situation, la gentillesse du personnel, entre autres. Point de départ idéal pour découvrir la région.

    Sentiment
    • Positive
    Content
    • Location and Surroundings
  • Tranquillité assurée

    Hotel bien situĂ© quoique plus loin du Lac que sous-entendu.On y voit au loin en petit coin de Lac que si vous ĂȘtes sur la terrasse de l'hĂŽtel. DĂ©co chambre et sanitaire un peu vieillot. Buffet rĂ©duit Ă  sa simplicitĂ©. Bar intĂ©rieur fermĂ© constamment.Piscine intĂ©rieur extĂ©rieur agrĂ©able. Sans plus.Petit dĂ©jeuner inclus. Impression mitigĂ©e. Prix un peu Ă©levĂ©.

    Sentiment
    • None
    Content
    • Value for Money
  • Petite pause au vert

    DĂ©paysement au milieu de la verdure pour se ressourcer. L’hĂŽtel est agrĂ©able, bien Ă©quipĂ©. Mention spĂ©ciale pour les Ă©quipements sportifs (salle de sport, saunas, piscine intĂ©rieure et extĂ©rieure). Le service est parfait. ExpĂ©rience Ă  renouveler pour ma part.

    Sentiment
    • Positive
    Content
    • Wellness Facilities
  • Un séjour agréable

    Superbe hÎtel, bien situé pas loin du centre et des départs de randonnées.Un trÚs bon accueil, grande chambre avec un salon. Le centre wellness est bien spacieux. Petit balcon bien agréable.Le personnel bien sympathique.

    Sentiment
    • Positive
    Content
    • Staff Friendliness
  • Moyen

    Gentillesse du personnel de rĂ©ception. Chambre luxe non climatisĂ©e . Petit dĂ©jeuner moyen pour un 5 Ă©toile. Par contre infrastructure et piscine vraiment au top . Restaurant trop cher pour un menu vraiment pas digne d’un hĂŽtel de classe supĂ©rieure.

    Sentiment
    • None
    Content
    • Value for Money
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Sentiment Analysis (limited preview)
40 Net Promoter
Score
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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