Efficient Customer Service with User-Friendly Booking Process
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    • Customer Service Managers
    • Product Managers
    • UX/UI Designers
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Efficient Customer Service with User-Friendly Booking Process

Explore Holidu's Comprehensive Customer Feedback Insight

Holidu generally provides efficient and helpful customer service, with quick response times. However, there are some issues reported regarding cancellations and rebooking difficulties. Despite this, the platform is praised for its user-friendliness and ease of booking process.

Source: Trustpilot Reviews of Holidu 

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Customer Feedback Analysis of Holidu 

Unlock insights into Holidu's customer service, booking experience & more with our comprehensive feedback analysis report.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Auf meine Nachfrage wurde schnell und…

    Auf meine Nachfrage wurde schnell und höflich geantwortet. So das mir meine Entscheidung in Bezug auf den Urlaubsort leicht gefallen ist.

    Sentiment
    • Positive
    Content
    • Problem Resolution Efficiency
    Mar 06, 2024
  • Risposte con contenuti professionali adeguati

    Oggi ho avuto soddisfazioni nelle risposte della interlocutrice, puntuale e professionalmente preparata.

    Sentiment
    • Positive
    Content
    • Customer Service Response Time
    Mar 06, 2024
  • Muy amable y directa para solucionar la…

    Muy amable y directa para solucionar la cuestión

    Sentiment
    • Positive
    Content
    • Problem Resolution Efficiency
    Mar 05, 2024
  • Holidu ist praktisch und zuverlässig

    Umfassende Informationen über die Unterkunft, die sich in der Praxis als real erweisen. Große Auswahl. Schnelle Raktion auf Anfragen.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Mar 03, 2024
  • Holidu er et troværdigt firma

    Holidu er et troværdigt firma, som man roligt kan bestille rejser igennem . Jeg har kun gode erfaringer fra mit samarbejde

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Mar 03, 2024
  • Une première pour moi

    C'était la première fois que je réservais par le net et j'ai longuement hésité je n'étais pas sûre du nom re de personnes etc. Le déclenchement a était qu'il était noté partout une date butoir pour annuler gratuitement. J'ai pris le risque et bien évidemment j'ai du annuler. Les textos et mail ont été fait dans les heures qui suivent. Merci . J'espère ne pas avoir de mauvaise surprise le mois prochain sur mon compte.

    Sentiment
    • Positive
    Content
    • Cancellation and Refund Process
    Mar 02, 2024
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Sentiment Analysis (limited preview)
90 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Holidu  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, UX/UI Designers, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 39 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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