Mixed Reviews on Hilton Garden Inn New York/West 35th Street
Explore Hilton Garden Inn NY/West 35th St. Review Insights

Mixed Reviews on Hilton Garden Inn New York/West 35th Street

63 W 35th St, New York, NY 10001, United States

Hilton Garden Inn New York/West 35th Street garners mixed reviews, with positive mentions of cleanliness, location convenience, and helpful staff. Guests appreciate the central location near Times Square and Empire State Building. However, some highlight issues such as room size, noise disturbances, high deposits, and inconsistent room cleaning. The hotel's amenities, including the fitness center and service quality, receive praise. While some guests commend the staff's friendliness and prompt service, others express dissatisfaction with aspects like noise levels, room maintenance, and billing discrepancies.

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Featured Content
  • Best price and location. Super clean, check in and check out through the app. Nice view of Empire State building.

    Sentiment
    • Positive
    Content
    • View of Empire State Building
  • Clean, reasonably spacious room with a spectacular view of the Empire State Building from floor 26. Perfect location in Midtown.

    Sentiment
    • Positive
    Content
    • View of Empire State Building
  • Ideal para moverse por Manhattan, habitaciones c贸modas aunque no muy amplias y servicio atento.

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness
  • The location is excellent, the staff is very friendly.Large and comfortable room.

    Sentiment
    • Positive
    Content
    • Location and Walkability
  • Great 24/7 fitness center with multiple treadmills. Clean rooms. Good service. Great location!

    Sentiment
    • Positive
    Content
    • Amenities and Facilities
  • Great location. Easy check in and out no issues with room or service

    Sentiment
    • Positive
    Content
    • Location and Walkability
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Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hilton Garden Inn New York/West 35th Street based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Agents, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

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