Heymondo Travel Insurance: Mixed Customer Feedback
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Heymondo Travel Insurance: Mixed Customer Feedback

Heymondo Travel Insurance receives mixed reviews from customers. While some appreciate the ease of use, great value, and coverage, others express dissatisfaction with claim processes, lack of responsiveness, and coverage limitations. Customers highlight positive experiences with customer service, app functionality, and medical coverage during travel emergencies. However, issues with claim reimbursements, communication, and coverage clarity are recurrent themes in negative reviews.

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  • Travel Insurance Agents
  • Customer Experience Managers
  • Product Development Managers
  • Risk Management Professionals
  • Marketing Strategists

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Custom Date - May 18, 2024
Featured Content
  • Totalmente irresponsables

    Totalmente irresponsables, la asesoría 24/7 es una mentira, y si te pasa algo estas por tu cuenta, hacen todo para no tener responsabilidad.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 23, 2024
  • Perfecto 💯

    Siempre que viajamos cogemos con vosotros el seguro. Es sencillo y la única vez que hemos tenido que hacer uso de el, no tuvimos ningún problema

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 23, 2024
  • Clear articulation of benefits

    Clear articulation of benefits, good benefits at a fair price.

    Sentiment
    • Positive
    Content
    • Coverage Quality
    Apr 20, 2024
  • I always use Mondo

    I always use Mondo, is amazinG! Great prices, great customer experience, great team.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 18, 2024
  • The receipt for payment showed in Aussie dollars

    The receipt for payment showeda massive difference that was taken frommy bank account - be careful !!Receipt showed in Australian dollars !!

    Sentiment
    • Negative
    Content
    • Refund Process
    Apr 16, 2024
  • The process was very smooth and…

    The process was very smooth and straightforward. The comparison of the plans available and the amount insured was easy to access and understand.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Mar 27, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
16 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Heymondo Travel Insurance  based on online reviews collected from Trustpilot. The analysis helps Travel Insurance Agents, Customer Experience Managers, Product Development Managers, Risk Management Professionals, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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