Heacock Classic receives high praise for knowledgeable, professional, and friendly staff, excellent customer service, and helpful representatives. Customers appreciate the ease of communication, clear explanations, and competitive pricing. Positive feedback highlights specific agents like Julie Darling, Kristyn Russell, and Josie for their outstanding service. However, there are also mentions of issues with policy cancellations and rate increases due to payment delays. Overall, Heacock Classic is recognized for its great service, knowledgeable agents, and reasonable rates.
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very friendly very helpful with information and quick to get policy to me through email process.
Susan is a knowledgeable and friendly agent, easy to understand and provided a quick and painless application process. Reasonable Rate too!
Great service. Very attentive and responsive. Very happy to continue to do business with Heacock Classic for my cars.
The comfort and ease I felt with the underwriter, answer all my questions to the best of her ability, and was a pleasure giving my money to a nice organization.
Knowledgeable, courteous and helpful representatives. 5 Stars
Very kind and helpful everything was explained to exact detail thank you
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