Positive Feedback for GrabBars.com: High-Quality Products & Excellent Service
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Positive Feedback for GrabBars.com: High-Quality Products & Excellent Service

GrabBars.com receives overwhelmingly positive feedback from customers for its high-quality products, fast delivery, and excellent customer service. Customers appreciate the timely shipping, product quality, and ease of ordering. However, a few negative reviews mention issues with customer service and product misrepresentation, impacting the overall experience.

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Sturdy Grab Bar

    I purchased the grab bar and the toggle bolts for an elderly friend who was having problems getting in and out of his tub. The delivery was quick and my friend said it was a sturdy bar. I even received a phone message that if I had any questions or problems to give them a call. Great customer service. Would definitely purchase from this company again.

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Apr 28, 2024
  • Completely Satisfied

    Received our entire order, well packed 2 days after placing the order.

    Sentiment
    • Positive
    Content
    • Fast Shipping and Delivery
    Apr 28, 2024
  • 2 things stood out

    2 things stood outPrompt serviceOutstanding customer service

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Apr 19, 2024
  • My wife and I had an axle experience…

    My wife and I had an excellent experience with grab bars.com. They are the place to go for any of your needs.Greg and MaryAnn

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Apr 17, 2024
  • 18” & 24” “Wave” Safety Grab Bars

    18” & 24” “Wave” Safety Grab Bars for bathtub (full bathroom remodel). High quality product, nice aesthetics & function, reasonably priced & fast delivery. I have not yet installed the safety bars, and anticipate no issues.

    Sentiment
    • Positive
    Content
    • Great Product Quality
    Apr 14, 2024
  • Super experece!

    The care that the staff made with me was outstanding. The quality of product is great. If I ever have a need for another bar, Grab Bar would be my first and only consideration.

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Apr 14, 2024
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Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for GrabBars.com  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Product Designers, Customer Service Executives, Marketing Analysts, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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