GogglesNMore Customer Service Excellence and Quality Products Summary
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GogglesNMore Customer Service Excellence and Quality Products Summary

GogglesNMore excels in customer service by helping customers with prescriptions, offering quality products, and providing clear communication. Despite some delivery delays and quality issues, the company's dedication to customer satisfaction shines through.

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  • E-commerce Managers
  • Customer Service Trainers
  • Product Development Specialists
  • Retail Industry Analysts
  • Marketing Strategists

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • They take forever don’t believe the…

    They take forever don’t believe the shipping label

    Sentiment
    • Negative
    Content
    • Shipping Experience
    Apr 22, 2024
  • My 14 year old son loved that he could…

    My 14 year old son loved that he could finally see while swimming! The goggles also arrived much quicker than I thought which was a plus since he had a swim team tryout just days later!

    Sentiment
    • Positive
    Content
    • Product Fit
    Apr 19, 2024
  • guidance on sizing of lenses included…

    guidance on sizing of lenses included recommendation specific to the brand and model of goggle that i have - extremely useful

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 16, 2024
  • I have no idea how long it will take to…

    I have no idea how long it will take to process my order. The chat function on the website isn’t very helpful. When I have ordered glasses from other websites they keep you up to date on the progress of them being made as well as when it is shipped.

    Sentiment
    • Negative
    Content
    • Ordering Process
    Feb 14, 2024
  • Easy to order and prompt delivery with…

    Easy to order and prompt delivery with no additional tax / duty charges. They make a huge difference to my sons eyesight in the water, even though they don't exactly match his prescription, which is slightly higher than the +8 googles we ordered, as that's the max offered by googlesnmore. Very happy with our purchase.

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 14, 2024
  • At last crystal-clear vision and no…

    At last crystal-clear vision and no fogging !

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 14, 2024
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Sentiment Analysis (of 30 reviews)
58 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for GogglesNMore  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Trainers, Product Development Specialists, Retail Industry Analysts, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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