Mixed Reviews: Foodmandu Needs Improvement for Better User Experience
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  • Who is this report for?
    • Restaurant Owner
    • Food Service Manager
    • Customer Experience Analyst
    • Mobile App Developer
    • Marketing Specialist
Mixed Reviews: Foodmandu Needs Improvement for Better User Experience

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Foodmandu receives mixed reviews from users. While some praise the service for being the best in Nepal and having efficient support, others complain about late deliveries, app crashes, and issues with orders being cancelled after payment. Customers highlight the need for faster delivery times, better UI, and improved customer service. There are also mentions of overcharging and location-related problems. Overall, Foodmandu has room for improvement in various aspects to enhance user satisfaction.

Source: Google Play Reviews of Foodmandu

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Customer Feedback Analysis of Foodmandu

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Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Time waste app always internal server error

    Sentiment
    • Negative
    Content
    • App Functionality and Reliability
    May 08, 2024

  • Amazing food quality and Fastest service I've ever seen .

    Sentiment
    • Positive
    Content
    • Food Quality and Variety
    May 07, 2024

  • Worst delivery service... almost half birthday cake was damaged... ruined the celebration day... I regret ordering and trusting FOODMANDU.

    Sentiment
    • Negative
    Content
    • Food Quality and Variety
    Apr 25, 2024

  • The app works very nicely and lists the distance from the restaurant as well, what is useful. And service so far has been very efficient.

    Sentiment
    • Positive
    Content
    • App Functionality and Reliability
    Apr 17, 2024

  • It's one of the best service in Nepal. But their service delivery time is slow compared to Pathao. Need to improve a lot interms of service time. Also packaging of food to be improved.

    Sentiment
    • Positive
    Content
    • Delivery Time and Service Speed
    Apr 05, 2024

  • When i am hungry i order from foodmandu but The delivery time is so late and i get even more hunger it usually takes more then 2 hour to get here please improve the service

    Sentiment
    • Negative
    Content
    • Delivery Time and Service Speed
    Mar 31, 2024
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Sentiment Analysis (limited preview)
0 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Foodmandu based on online reviews collected from Google Play. The analysis helps Restaurant Owner, Food Service Manager, Customer Experience Analyst, Mobile App Developer, Marketing Specialist to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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