Mixed User Reviews for 'Вкусно — и точка: еда и акции' App
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Mixed User Reviews for 'Вкусно — и точка: еда и акции' App

The app 'Вкусно — и точка: еда и акции' receives mixed reviews from users. Common complaints include issues with orders not being delivered, payment problems, inability to access delivery, and technical glitches. Users also mention dissatisfaction with order cancellations, incorrect order preparation, and poor customer support. Despite some positive feedback on the convenience of the app, the overall experience seems marred by various operational and service-related issues.

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Custom Date - Nov 05, 2024
Popular Phrases (of 30 reviews)
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  • Приложение тупит

    Несколько раз не принимается заказ и выдает ошибку в самом конце, когда уже потратил время и хочешь оплатить. Акции после этого уже не добавить. Тратишь время впустую. Очень злит. Раньше все нормально было.

    Sentiment
    • Negative
    Content
    • Application Functionality
    Aug 03, 2024
  • 😀

    Какой смысл доставки в приложении если она вечно недоступна? Никогда никуда не привозят, заказ либо отменяют во время готовки, либо «Доставка сюда временно недоступна»??? Зачем тогда она нужна??

    Sentiment
    • Positive
    Content
    • Delivery Service
    Aug 03, 2024
  • Обслуживание в Воронеж ТЦ Арена

    Очень долго мин 20 ждала в очереди, в итоге человек передо мной забыл карту, ушел за ней, а ребята попросили меня еще подождать! На мой вопрос вы что разве не можете отложить этот чек и провести другой, они сказали НЕТ, ждите! В итоге пошла стоять очередь в терминале) везде можно сделать отложенный чек, ленивые продавцы!!

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 03, 2024
  • Позорники даже заказ принять не могут

    Позорники

    Sentiment
    • Positive
    Content
    • Order Management
    Aug 03, 2024
  • Перестали обрабатываться платежи

    Вечно лагающее приложение, невозможно ничего нормально заказать, деньги списывают и отменяют заказ. Вкусно и точка 👍🫡

    Sentiment
    • Negative
    Content
    • Application Functionality
    Aug 02, 2024
  • Осталась недовольна чистотой заведения.

    По поводу еды, пререканий нет, но в самом заведении очень грязно, везде валяется еда, подошва обуви прилипает к полу.

    Sentiment
    • None
    Content
    • Food Quality
    Aug 02, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Вкусно — и точка: еда и акции based on online reviews collected from App Store. The analysis helps Restaurant Owner, App Developer, Marketing Specialist, Customer Service Manager, Business Analyst to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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