Flatpay Trustpilot Reviews Analysis
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Flatpay Trustpilot Reviews Analysis

Flatpay receives mixed reviews on Trustpilot, with some customers praising the effective payment solutions and helpful customer service, while others express frustration over long response times and technical issues. Positive comments highlight easy setup, knowledgeable representatives like Richard and Morten, and cost-effective solutions. However, concerns are raised regarding technical glitches, lack of support for certain payment methods, and issues with bookkeeping functionalities.

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Custom Date - May 23, 2024
Featured Content
  • Top!

    Hurtig opstart, let tilgængelig, og skøn service! Meget tilfreds🙌🏻

    Sentiment
    • Positive
    Content
    • Satisfaction with Service
    Apr 04, 2024
  • God service

    Kæmpe stor ros til Martin Sarvio fra flatpay, efter en uheldig start - hvor flere ting ikke fungere i mim butik mht. mit nye kassesystem, fik Martin flatpay til at opdatere mit system og rettet op på de mange problemer jeg havde. Hvis det ikke var for Martin havde jeg allerede skiftet system, men han fik mig til at besvare roen og troen på at flatpay virkelig kan leve op til deres ry. Han er manden der får tingende til at ske og han svarer hurtigst muligt når man skriver en E-mail til ham eller sender en sms. Jeg kam varmt anbefalede et samarbejde med flatpay og Martin som sælgeren der repræsentere deres virksomhed

    Sentiment
    • Positive
    Content
    • Professionalism and Expertise
    Apr 03, 2024
  • Kundenbetreung

    tolle Beratung und super freundliche Kundenbetreuung vor Ort, totale Transparenz und Übersichtliche Abwicklung, top Geräte dazu

    Sentiment
    • Positive
    Content
    • Professionalism and Expertise
    Apr 02, 2024
  • Jeg har været i kontakt med Mathias…

    Jeg har været i kontakt med Mathias Kjær som har været en kæmpe hjælp. Altid ved telefonen når man har brug for hjælp. Mathias er meget hjælpsom og viser forståelse for man ikke lige har den store erfaring inden for lige dette. Jeg kan kun anbefale et samarbejde med Flatpay

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 01, 2024
  • Fantastisk bestilling service!!

    Fantastisk bestilling service!!Flatpay har alt der skal bruges og mere til.Design:☆☆☆☆☆Brugervenlig:☆☆☆☆☆Service:☆☆☆☆☆Kunde service:☆☆☆☆☆Overall: ☆☆☆☆☆☆☆☆☆☆Efter min oplevelse så er flatpay det bedste på markedet.

    Sentiment
    • Positive
    Content
    • System Functionality and Features
    Mar 30, 2024
  • Super god service 👏 Meget professionelt…

    Super god service 👏 Meget professionelt og alt spiller bare. Bornholms travbane fik hurtigt og nemt 4 kasseapparater op at køre og vi er meget tilfredse..

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 28, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Flatpay  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Product Managers, Digital Marketers, Payment Solution Architects, Business Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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