Flatpay Trustpilot Reviews Analysis
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Flatpay Trustpilot Reviews Analysis

Flatpay receives mixed reviews on Trustpilot, with some customers praising the effective payment solutions and helpful customer service, while others express frustration over long response times and technical issues. Positive comments highlight easy setup, knowledgeable representatives like Richard and Morten, and cost-effective solutions. However, concerns are raised regarding technical glitches, lack of support for certain payment methods, and issues with bookkeeping functionalities.

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  • Product Managers
  • Digital Marketers
  • Payment Solution Architects
  • Business Analysts

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Top!

    Hurtig opstart, let tilgĂŠngelig, og skĂžn service! Meget tilfredsđŸ™ŒđŸ»

    Sentiment
    • Positive
    Content
    • Satisfaction with Service
    Apr 04, 2024
  • God service

    KÊmpe stor ros til Martin Sarvio fra flatpay, efter en uheldig start - hvor flere ting ikke fungere i mim butik mht. mit nye kassesystem, fik Martin flatpay til at opdatere mit system og rettet op pÄ de mange problemer jeg havde. Hvis det ikke var for Martin havde jeg allerede skiftet system, men han fik mig til at besvare roen og troen pÄ at flatpay virkelig kan leve op til deres ry. Han er manden der fÄr tingende til at ske og han svarer hurtigst muligt nÄr man skriver en E-mail til ham eller sender en sms. Jeg kam varmt anbefalede et samarbejde med flatpay og Martin som sÊlgeren der reprÊsentere deres virksomhed

    Sentiment
    • Positive
    Content
    • Professionalism and Expertise
    Apr 03, 2024
  • Kundenbetreung

    tolle Beratung und super freundliche Kundenbetreuung vor Ort, totale Transparenz und Übersichtliche Abwicklung, top GerĂ€te dazu

    Sentiment
    • Positive
    Content
    • Professionalism and Expertise
    Apr 02, 2024
  • Jeg har været i kontakt med Mathias…

    Jeg har vÊret i kontakt med Mathias KjÊr som har vÊret en kÊmpe hjÊlp. Altid ved telefonen nÄr man har brug for hjÊlp. Mathias er meget hjÊlpsom og viser forstÄelse for man ikke lige har den store erfaring inden for lige dette. Jeg kan kun anbefale et samarbejde med Flatpay

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 01, 2024
  • Fantastisk bestilling service!!

    Fantastisk bestilling service!!Flatpay har alt der skal bruges og mere til.Design:☆☆☆☆☆Brugervenlig:☆☆☆☆☆Service:☆☆☆☆☆Kunde service:☆☆☆☆☆Overall: ☆☆☆☆☆☆☆☆☆☆Efter min oplevelse sĂ„ er flatpay det bedste pĂ„ markedet.

    Sentiment
    • Positive
    Content
    • System Functionality and Features
    Mar 30, 2024
  • Super god service 👏 Meget professionelt…

    Super god service 👏 Meget professionelt og alt spiller bare. Bornholms travbane fik hurtigt og nemt 4 kasseapparater op at kþre og vi er meget tilfredse..

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 28, 2024
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Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Flatpay  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Product Managers, Digital Marketers, Payment Solution Architects, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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