Flatpay receives mixed reviews on Trustpilot, with some customers praising the effective payment solutions and helpful customer service, while others express frustration over long response times and technical issues. Positive comments highlight easy setup, knowledgeable representatives like Richard and Morten, and cost-effective solutions. However, concerns are raised regarding technical glitches, lack of support for certain payment methods, and issues with bookkeeping functionalities.
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Hurtig opstart, let tilgængelig, og skøn service! Meget tilfreds🙌🏻
Sentiment
Positive
Content
Satisfaction with Service
Apr 04, 2024
God service
Kæmpe stor ros til Martin Sarvio fra flatpay, efter en uheldig start - hvor flere ting ikke fungere i mim butik mht. mit nye kassesystem, fik Martin flatpay til at opdatere mit system og rettet op på de mange problemer jeg havde. Hvis det ikke var for Martin havde jeg allerede skiftet system, men han fik mig til at besvare roen og troen på at flatpay virkelig kan leve op til deres ry. Han er manden der får tingende til at ske og han svarer hurtigst muligt når man skriver en E-mail til ham eller...
Sentiment
Positive
Content
Professionalism and Expertise
Apr 03, 2024
Kundenbetreung
tolle Beratung und super freundliche Kundenbetreuung vor Ort, totale Transparenz und Übersichtliche Abwicklung, top Geräte dazu
Sentiment
Positive
Content
Professionalism and Expertise
Apr 02, 2024
Jeg har været i kontakt med Mathias…
Jeg har været i kontakt med Mathias Kjær som har været en kæmpe hjælp. Altid ved telefonen når man har brug for hjælp. Mathias er meget hjælpsom og viser forståelse for man ikke lige har den store erfaring inden for lige dette. Jeg kan kun anbefale et samarbejde med Flatpay
Sentiment
Positive
Content
Customer Service Experience
Apr 01, 2024
Fantastisk bestilling service!!
Fantastisk bestilling service!!Flatpay har alt der skal bruges og mere til.Design:☆☆☆☆☆Brugervenlig:☆☆☆☆☆Service:☆☆☆☆☆Kunde service:☆☆☆☆☆Overall: ☆☆☆☆☆☆☆☆☆☆Efter min oplevelse så er flatpay det bedste på markedet.
Sentiment
Positive
Content
System Functionality and Features
Mar 30, 2024
Super god service 👏 Meget professionelt…
Super god service 👏 Meget professionelt og alt spiller bare. Bornholms travbane fik hurtigt og nemt 4 kasseapparater op at køre og vi er meget tilfredse..
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This page displays purchase options and a preview of the customer feedback analysis report for Flatpay based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Product Managers, Digital Marketers, Payment Solution Architects, Business Analysts to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
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Content Analysis (1/2)
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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Summaries
SWOT Analysis
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