Filterswell Customer Feedback Analysis
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Filterswell Customer Feedback Analysis

Filterswell faces mixed feedback regarding delivery times, customer service, and product accuracy. While some customers praise the prices and quality, others express frustration over delayed shipments, lack of communication, and discrepancies in product certification. Issues with order processing, tracking information, and response times to inquiries are highlighted. Despite positive comments on product fit and performance, the overall customer satisfaction seems to be impacted by delivery delays and poor communication.

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  • Market Research Analysts
  • Product Managers
  • Customer Service Executives
  • E-commerce Managers
  • Business Strategists

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Custom Date - May 23, 2024
Featured Content
  • Late and incomplete

    Only 2 of the four filters I ordered have been received and the partial order was sent to us 2 weeks later than expected. We have emailed and tried the chat with no response

    Sentiment
    • Negative
    Content
    • Order Fulfillment
    Dec 22, 2023
  • Good price

    Good price, works as advertised, took a little longer to get than I thought it should but recommend.

    Sentiment
    • Positive
    Content
    • Price and Value
    Oct 30, 2023
  • Shipping was a little slower than I…

    Shipping was a little slower than I expected. If not for that I would have given 5 stars.

    Sentiment
    • Positive
    Content
    • Delivery Time
    Aug 27, 2023
  • Great experience - will do business again.

    Easy to order and all processed and shipped in a timely manner. I think it is important to support vendors other than Amazon that provide quality service.

    Sentiment
    • Positive
    Content
    • Order Fulfillment
    Jul 23, 2023
  • I placed this order on June 2

    I placed this order on June 2 - 10 days ago and the filters still haven't shipped. Is this a scam?

    Sentiment
    • Negative
    Content
    • Order Fulfillment
    Jun 12, 2023
  • NEVER GOT THE ORDER WAS DELIVERED TO AN…

    NEVER GOT THE ORDER WAS DELIVERED TO AN ENTIRELY DIFFERENT STATE. SUBMITTED AN EMAIL AND NEVER GOT A REPSONSE!!!

    Sentiment
    • Negative
    Content
    • Shipping Experience
    May 04, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
4 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Filterswell  based on online reviews collected from Trustpilot. The analysis helps Market Research Analysts, Product Managers, Customer Service Executives, E-commerce Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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