Elevate Styles: Mixed Reviews on Shipping, Communication & Quality
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Elevate Styles Feedback Report: Uncover Customer Insights

Elevate Styles: Mixed Reviews on Shipping, Communication & Quality

Elevate Styles receives mixed reviews regarding shipping times, communication, and product quality. Customers appreciate fast delivery, beautiful wigs, and good customer service. However, some express disappointment with delayed shipments, lack of tracking information, and missing items. Improvements in communication, order tracking, and inventory management are suggested to enhance the overall customer experience.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Interesting company... -_-

    Updated review. I did eventually get my package. The company can do better to communicate and be more organized. If something is out of stock then why did my order say delivered. It was an annoying and scary experience... simple communication and properly updated order this whole mess would never had happened. Nevertheless I eventually got my package after contacting them via paypal. Personally I would never order through them. What they delivered looked great thou. Take this review with a grain of salt I guess. Original review: I never received my package. UPS said sender canceled order. Elevate is saying UPS couldn't deliver. They robbed me in broad daylight.

    Sentiment
    • None
    Content
    • Communication
    Apr 03, 2024
  • They took longer than promised

    They took longer than promised. If you need your hair fast don’t order. 1 wig looked totally different then ordert… They don’t ship the item’s right away or one day after the order like every other company!

    Sentiment
    • Negative
    Content
    • Order Fulfillment
    Mar 22, 2024
  • I love this unit,you guys are always…

    I love this unit,you guys are always right on time with shipping. I just love your collection of very stylish wigs.

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Mar 21, 2024
  • Quick service

    Quick service, items came in good condition

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Mar 21, 2024
  • Still waiting on 2 units I ordered…

    Still waiting on 2 units I ordered almost a week and I never got a tracking number. I actually had to send an email out

    Sentiment
    • Negative
    Content
    • Order Tracking
    Mar 20, 2024
  • The wig came fast

    The wig came fast, but it doesn’t look like the picture, I was disappointed in it, but I will definitely order more, just something better quality

    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 19, 2024
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Sentiment Analysis (of 30 reviews)
37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Elevate Styles  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Executives, Marketing Analysts, E-commerce Specialists, Supply Chain Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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