Praise for Figure's Fast and Easy Loan Process
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Explore Figure's Loan Service Insights Through Customer Feedback

Praise for Figure's Fast and Easy Loan Process

Satisfied customers praise Figure for its fast, easy, and stress-free loan process, excellent customer service, quick funding, and smooth online application. They highlight Figure's efficiency, transparency, and modern technology. However, a negative review raises concerns about the application process. Overall, Figure is recommended for those seeking equity loans or debt consolidation.

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  • Financial Analysts
  • Consumer Advocates
  • Loan Officers
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  • Product Managers

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Finally a better way for a HELOC! Be done with the banks!

    If you value your time, use Figure. If you value a crisp and clean process built with modern day technology, use Figure. The whole effort to obtain a HELOC for me was under two hours. 15 minutes to answer a series of questions from my phone and one hour in total to upload documents and use my webcam to attest the note agreement with an online notary. How progressive!! When I asked my current HELOC bank to update my unused line of credit they said I have to go through a whole new process from scratch. Two weeks later and a barrage of more questions and evidence they eventually burned through my patience. Long live Figure.com. I pray no bank buys them out. I will eventually cancel my current stodgy bank and have Figure replace them when I get chance.

    Sentiment
    • Positive
    Content
    • Ease of Online Use
    Apr 15, 2024
  • Sometimes people need to borrow money

    Sometimes people need to borrow money. My situation was to pay for a slightly early retirement with a pension. I needed funding to help me buy out and get through this career step. I don't know of any other companies offering the product you offer, especially with the terms., i.e., 30 years with competitive rates in the HELOC market. You made possible for me and my family something that couldn't be accomplished any other way. A thank you is in order.

    Sentiment
    • Positive
    Content
    • Loan Amount Offered
    Apr 14, 2024
  • Im ready surprise figure is a amazing…

    Im ready surprise figure is a amazing team In few days I got my loan done ✅ Thanks so much. Great job I’m very happy about it

    Sentiment
    • Positive
    Content
    • Loan Application Process
    Apr 13, 2024
  • Quick and easy!

    Very easy process, communicated well about progress, was able to get everything wrapped up pretty quickly without any problems. Every online experience should work this well.

    Sentiment
    • Positive
    Content
    • Speed and Efficiency
    Apr 12, 2024
  • Website friendly

    The website was extremely friendly and easy to use. During the process, I never had to contact support for any reason. Everything was a simple point and click or a very easy to use upload for documents. Links worked as they should with no issues.

    Sentiment
    • Positive
    Content
    • Ease of Online Use
    Apr 06, 2024
  • Fast and Easy

    This loan process was the least intrusive and most timely process I've ever experienced. Super fast and easy.

    Sentiment
    • Positive
    Content
    • Speed and Efficiency
    Apr 05, 2024
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Sentiment Analysis (of 30 reviews)
87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Figure  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Consumer Advocates, Loan Officers, Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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