Efficient Customer Service & Professional Support at Intuit QuickBooks UK
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Efficient Customer Service & Professional Support at Intuit QuickBooks UK

Intuit QuickBooks UK provides efficient customer service with knowledgeable and friendly representatives. Users appreciate the quick resolution of issues, helpful guidance, and professional approach. Some common praise includes resolving technical problems, clarifying queries, and assisting in onboarding. However, there are concerns about recurring technical issues and subscription price increases. Overall, customers value the support provided by Intuit QuickBooks UK.

Best for
  • Financial Analysts
  • Accountants
  • Business Owners
  • Financial Controllers
  • Customer Service Managers

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Client acees

    Simply Brilliant!! Dave understand my query and resolve within a minute .

    Sentiment
    • Positive
    Content
    • Technical Support Quality
    Jun 03, 2024
  • Brilliant help with onboarding

    Brilliant help with onboarding, I feel very much at ease with what I am required to do now. Thanks!

    Sentiment
    • Positive
    Content
    • Onboarding Experience
    Jun 03, 2024
  • Very courteous and polite staff,

    Very courteous and polite staff,. Responded quickly snd resolved our query in a professional manner.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jun 03, 2024
  • Reconciliation just does not work and subscription keeps increasing

    Reconciliation just does not work:With our bank, there are usually items missed, but these are in the bank statementFor Paypal - my accountant says he has never had any client who could reconcile this, it just does not work with Quickbooks and you have to import the statements manually which is time consuming to get them in the Quickbooks formatAlso, the subscription price just keeps going up once you are locked in and using them

    Sentiment
    • Negative
    Content
    • Bank Reconciliation
    May 31, 2024
  • Sam and Vee were very helpful

    Sam just like Vee, yesterday, was very helpful. Attentive and patient. Tried their best to address and resolve my issue.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    May 31, 2024
  • Helpful

    Advisor was helpful and knowledgeble and helped me quickly with links to articles for future assistance

    Sentiment
    • Positive
    Content
    • Technical Support Quality
    May 31, 2024
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Sentiment Analysis (of 30 reviews)
87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Intuit QuickBooks UK  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Accountants, Business Owners, Financial Controllers, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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