Mixed Reviews for Embassy Suites Chicago Magnificent Mile
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Mixed Reviews for Embassy Suites Chicago Magnificent Mile

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511 N Columbus Dr, Chicago, IL 60611, United States

Embassy Suites by Hilton Chicago Downtown Magnificent Mile receives mixed reviews from guests. While some appreciate the location, breakfast, and service, others complain about noise, long wait times, cleanliness issues, and lack of proper maintenance in rooms and facilities.

Source: Google Business Reviews of Embassy Suites by Hilton Chicago

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Customer Feedback Analysis of Embassy Suites by Hilton Chicago

Exclusive analysis of Embassy Suites Chicago Magnificent Mile reviews, uncovering insights on services, amenities, and customer satisfaction.

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  • A very nice place, great location, excellent breakfast, comfortable beds and friendly staff, will stay in the same place next time I visit ChicagoWalkability: In the middle of downtown Chicago, near everything

    Sentiment
    • Positive
    Content
    • Location and Views

  • Busy, busy, busy, what chaos and noise.Rooms are a bit dusty and very noisy.Checking in also took a very long time.Otherwise an impressive building.

    Sentiment
    • None
    Content
    • Noise Levels and Crowdedness

  • Rick from HGV was great!! We got a great deal for a future vacation! Will definitely be looking into this for all future travels plus additional Hilton Honors points!

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • The bathroom could've been cleaned a little better, but overall, stay was nice.

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Maintenance

  • Everyone is ready to help and friendly, the place is clean and the food for breakfast and snacks is great.Rooms: 3 sinks! We got a room with a front room and a bedroom and had a sink in each section including the bathroom.Food & drinks: Great bartender! Get donny if you can, hes fast funny and a wicked good bartender.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Muy bien ubicado, el desayuno americano muy completo y rico. Mi habitaci贸n ten铆a olor a cigarro en los muebles, por lo dem谩s todo bien

    Sentiment
    • Positive
    Content
    • Location and Views
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Sentiment Analysis (limited preview)
33 Net Promoter
Score
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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