DebtBlue Receives High Praise for Professionalism and Excellent Customer Service
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DebtBlue Receives High Praise for Professionalism and Excellent Customer Service

DebtBlue customers consistently praise the professionalism, knowledge, and friendliness of the company's representatives, highlighting their ability to explain processes clearly, offer helpful advice, and provide excellent customer service. Specific representatives like Jenna, Pierre, and Connie are mentioned for their exceptional assistance in resolving debt-related issues. Overall, clients express satisfaction with the support received, feeling reassured and confident in their financial journey with DebtBlue.

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  • Financial Advisors
  • Debt Settlement Professionals
  • Customer Service Managers
  • Marketing Analysts
  • Business Strategists

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Elizabeth was wonderful explaining

    Elizabeth was wonderful listening and explaining the program in detail and recommended an account should be removed from the program.I will definitely ask for her again if I need to contact again.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 20, 2024
  • Very professional!

    Pierre was very professional and thorough in explaining the pogram.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 10, 2024
  • What made my Experience great was Omar…

    What made my Experience great was Omar Schaafe he listened to everything I had to say and gave me great financial and life advice while helping me get the best options to consolidate my debt and get an affordable monthly price to pay it off and it was an absolute pleasure talking with him can’t thank him enough

    Sentiment
    • Positive
    Content
    • Financial Guidance and Advice
    Apr 10, 2024
  • Excellent job well done!!!!

    You did an excellent job, thanks for all the insights that was very helpful as well as useful that was very informative. I do appreciate your input and concerns to financial freedom. I did learn a lot about using credit effectively. Thanks again Kevin, great work done!!!!!

    Sentiment
    • Positive
    Content
    • Gratitude and Appreciation
    Apr 02, 2024
  • Thank You

    Beverly and Connie both did a very good job. Appreciate the callbacks to ensure that I was comfortable with everything. Thank you very much. They both were very professionally kind and courteous. Very easy to deal with.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 25, 2024
  • highly recommend if you are in a tough situation

    After losing my job in August, keeping up with my bills has been challenging. Atasia was very informative about this process. She explained everything very clearly and answered all of my questions. she was very patient when I needed even more clarification. I understand its not a perfect situation but it will help me cope with stress. After today’s phone call with her I feel more reassured that I will get control over my finances and my personal goals will be achieved.

    Sentiment
    • Positive
    Content
    • Helpful and Informative Assistance
    Feb 20, 2024
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Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for DebtBlue  based on online reviews collected from Trustpilot. The analysis helps Financial Advisors, Debt Settlement Professionals, Customer Service Managers, Marketing Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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