Dollar Loan Center Customer Satisfaction Summary
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Dollar Loan Center Customer Satisfaction Summary

Explore Customer Satisfaction Insights of Dollar Loan Center

Dollar Loan Center receives praise for its helpful and efficient staff, quick loan processing, and friendly service. Customers appreciate the knowledgeable and caring employees, with specific mentions of Roxy, Angela, and Carrie. The process is described as easy and quick, with minimal hassle. While some express concern over interest rates, overall satisfaction is high, with recurring positive comments about the staff's kindness, speed, and effectiveness in assisting customers.

Source: Trustpilot Reviews of Dollar Loan Center 

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Customer Feedback Analysis of Dollar Loan Center 

Unlock insights from Dollar Loan Center with our customer feedback analysis. Discover how staff excellence drives satisfaction.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Very fast and nice people

    Their service is fast and convenient and a very pleasant experience

    Sentiment
    • Positive
    Content
    • Speed and Efficiency
    Jan 06, 2024
  • DLC Rocks!

    Sammie at the pahrump location is amazing! Always has a smile on her face knows who her customers are and has everything ready for us by the time we hit the desk. It is always a pleasure to visit the Dollar loan center in Pahrump the entire staff is amazing!

    Sentiment
    • Positive
    Content
    • Positive Experience with Specific Employees
    Dec 08, 2023
  • Excellent staff

    Excellent staff! Marlene and Nina are very helpful and efficient. If in need of a quick and temporary loan, I would highly recommend.

    Sentiment
    • Positive
    Content
    • Helpful and Knowledgeable Staff
    Dec 08, 2023
  • It was easy and fast very professional…

    It was easy and fast very professional mater totally a good experience Thanks

    Sentiment
    • Positive
    Content
    • Ease of Process
    Dec 06, 2023
  • Toni was great

    Toni was great. Very efficient and great customer service.

    Sentiment
    • Positive
    Content
    • Helpful and Knowledgeable Staff
    Dec 04, 2023
  • Great contact over the phone

    Great contact over the phone. Have always been great to work with

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Dec 04, 2023
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Sentiment Analysis (limited preview)
84 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Dollar Loan Center  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Trainers, Financial Analysts, Business Development Executives, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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