LendUp: Quick, Easy Loans with Mixed Customer Feedback
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LendUp: Quick, Easy Loans with Mixed Customer Feedback

LendUp garners mixed reviews with customers praising the quick and easy loan process, friendly service, and flexibility in repayment terms. However, some users express frustration with account linking issues, lack of customer support, and accusations of being scammed. Despite varying experiences, many appreciate LendUp's promptness in emergencies and positive impact on credit scores.

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  • Financial Analysts
  • Customer Experience Managers
  • Product Managers in Financial Services
  • Market Research Analysts
  • Compliance Officers

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Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • LendUp help me in my transition when I…

    LendUp help me in my transition when I was looking for a new job. Thanks to them my bills were paid on time.

    Sentiment
    • Positive
    Content
    • Emergency Funding
    Apr 06, 2021
  • Fast and easy

    Fast and easy. Will definitely be coming back!

    Sentiment
    • Positive
    Content
    • Emergency Funding
    Feb 05, 2021
  • Rate my experience with Lend up

    Very professional. Quick response. And hassel free.Will definitely use them again.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jan 31, 2021
  • Great place to get a loan

    Quick and easy and give you lots of time to pay back and all it cost me was $17 on what I borrowed.

    Sentiment
    • Positive
    Content
    • Loan Repayment Terms
    Jan 26, 2021
  • They came thru for a sister thanx so…

    They came thru for a sister thanx so much and there interest isnt bad at all...

    Sentiment
    • Positive
    Content
    • Loan Approval Process
    Jan 22, 2021
  • Highly Recommend

    Easiest, most convenient and reasonable short term lending service out there!

    Sentiment
    • Positive
    Content
    • Ease of Application
    Nov 18, 2020
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Sentiment Analysis (of 30 reviews)
76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for LendUp  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Product Managers in Financial Services, Market Research Analysts, Compliance Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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