Koton Customer Reviews: A Mixed Bag of Experiences and Suggestions
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Koton Customer Reviews: A Mixed Bag of Experiences and Suggestions

Explore Customer Insights with Koton Feedback Analysis

Yeşilpınar, Şht. Metin Kaya Sk. Vialand Avm No: 11, 34065 Eyüpsultan/İstanbul, Türkiye

The reviews for Koton reveal a mix of customer experiences, highlighting both positives and negatives. Many customers appreciate the variety of products and the quality of the textile items, particularly jackets and coats. However, issues such as poor customer service, long wait times due to insufficient fitting rooms, and problematic return policies have been frequently mentioned. Some reviewers found the staff unhelpful or dismissive, impacting their overall shopping experience. Additionally, there is a call for better staff training in customer service practices. Overall, while Koton offers appealing products, significant improvements are needed in customer interactions and policy transparency to enhance the shopping experience.

Source: Google Business Reviews of Koton

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Customer Feedback Analysis of Koton

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Custom Date - May 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • They will not allow you to buy 😂

    Sentiment
    • Negative
    Content
    • Shopping Experience
    Aug 09, 2023

  • Ürünü satmamak için mükemmel bir sistemleri var!

    Sentiment
    • Negative
    Content
    • Shopping Experience
    Apr 09, 2023

  • Kaban ve mont icin güzel seçenekler var..

    Sentiment
    • Positive
    Content
    • Product Variety
    Feb 07, 2022

  • Kaliteli ürünler var cok guxel

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 31, 2021

  • Bol cesit

    Sentiment
    • Positive
    Content
    • Product Variety
    Oct 16, 2019

  • Hafta sonu kalabalik. Kabinler yetersiz

    Sentiment
    • Positive
    Content
    • Store Environment
    Mar 24, 2019
  • See All Reviews
Sentiment Analysis (limited preview)
0 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Koton based on online reviews collected from Google Business. The analysis helps Retail Managers, Customer Service Trainers, Product Development Specialists, Marketing Analysts, Store Operations Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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