Other World Computing Customer Feedback Overview
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Explore Customer Insights: Other World Computing Report

Other World Computing Customer Feedback Overview

Customers are generally satisfied with the product variety, pricing, and customer service of Other World Computing. Positive aspects highlighted include helpful staff, quick delivery, and a wide selection of Mac products. However, some negative feedback mentions issues like delayed or wrong orders and technical glitches on the website.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Ordered battery and charger for my Macbook Pro

    Ordered battery and charger for my MB Pro. Weeks went by. Got email saying charger not available. Later, battery order canceled. Said I must re-order.

    Sentiment
    • Negative
    Content
    • Ordering Process and Website Experience
    Mar 12, 2024
  • Tenacious Effort

    Tenacious effort in trying to provide an ordering solution.However, with the recent website upgrade, no solution was found and I ultimately had to use PayPal in lieu of credit card

    Sentiment
    • Positive
    Content
    • Ordering Process and Website Experience
    Mar 12, 2024
  • Availability of hard to find various…

    Availability of hard to find various electronics items such as older memories.Prices are affordable and different delivery choices are plus.

    Sentiment
    • Positive
    Content
    • Product Quality and Selection
    Mar 12, 2024
  • Austin, Excellent Sales Assist

    Austin, from Sales, was a great help helping me decide on the right machine configuration for my objectives.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 12, 2024
  • I have been a customer for almost 20…

    I have been a customer for almost 20 years. 19 to be exact. You guys EXCEL in greatness and quality. Your knowledge of the Mac is insane.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 09, 2024
  • Victory

    The sales representative was knowledgeable and helpful in directing me to the proper update I needed.The online instruction video was excellent and we were able to complete a complex update on our 2019 I Mac 21.5 ram

    Sentiment
    • Positive
    Content
    • Technical Support
    Mar 09, 2024
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Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Other World Computing  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Managers, Customer Service Directors, Marketing Analysts, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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