Customer Reviews: Disappointment with Yelloh App and Name Change
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Customer Reviews: Disappointment with Yelloh App and Name Change

Customers express disappointment with the new Yelloh app and name change, difficulty in ordering, poor customer service, high prices, and reduced quality and quantity of products. Some customers also mention issues with delivery, missing items, and changes in product availability. Despite some negative reviews, others appreciate the food quality and variety. The most important terms in the summary are: Yelloh app, name change, ordering, customer service, high prices, reduced quality, delivery, missing items, product availability, food quality.

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  • Food Service Consultants

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Unavailable

    Can’t get on to look at the catalog and order. Wry unhappy with the new app. This will be the end of Schwan. Sad!

    Sentiment
    • Negative
    Content
    • App Experience
    Sep 23, 2023
  • What happened?

    I have been ordering from SCHWANS now YELLOH for several years but now I cannot log into my account to place an order… I get emails from you with specials…

    Sentiment
    • Negative
    Content
    • Catalog Access
    Sep 09, 2023
  • Website

    I used to be able to easily order online. This new website is horrible because I can no longer order from it.

    Sentiment
    • Negative
    Content
    • App Experience
    Sep 05, 2023
  • Great food

    Most of it is delicious the salmon is wonderful my only problem is sometimes the driver doesnt have items we bought

    Sentiment
    • Positive
    Content
    • Delivery Service
    Aug 19, 2023
  • Frozen food

    I really like the delivery guy but don’t understand why Washington don’t get their frozen food n a freezer bag instead of everything drilivered by it self

    Sentiment
    • Positive
    Content
    • Delivery Service
    Aug 16, 2023
  • The food is good the delivery is not.

    Don’t count on receiving your order in the time frame that they give you. It’s been as late as three hours in the past and it’s an hour and a half right now

    Sentiment
    • None
    Content
    • Delivery Service
    Jul 11, 2023
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Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Yelloh Delivery based on online reviews collected from App Store. The analysis helps Business Analysts, Product Managers, Customer Experience Specialists, Marketing Professionals, Food Service Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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