Mixed Feedback for Foodservicedirect: Quality Products and Customer Service vs. Shipping and Refund Concerns
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    • Customer Experience Managers
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Mixed Feedback for Foodservicedirect: Quality Products and Customer Service vs. Shipping and Refund Concerns

Explore Customer Insights on Foodservicedirect's Service & Products

Foodservicedirect receives mixed reviews with customers praising the quality of products, timely deliveries, and helpful customer service while others complain about shipping cost discrepancies, refund issues, and product quality. Positive feedback highlights fast shipping, excellent customer service, and unique product offerings. However, negative reviews mention unexpected shipping price increases, dissatisfaction with refunds, and product quality concerns. Customers appreciate the variety and convenience of ordering uncommon items online but express frustration with certain aspects of the shopping experience.

Source: Trustpilot Reviews of Foodservicedirect 

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Customer Feedback Analysis of Foodservicedirect 

Uncover insights from Foodservicedirect customer feedback, focusing on product quality, service, and shipping.

Custom Date - May 25, 2025
Featured Content
  • Fat scam and a bait and switch
    Sentiment
    • Negative
    Content
    • Pricing and Fees
    Apr 29, 2024
  • My daughters and I used to go to pizza…
    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 04, 2024
  • Great experience good company do…
    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 09, 2024
  • Very impressed
    Sentiment
    • Positive
    Content
    • Pricing and Fees
    Feb 11, 2024
  • My is a big fan of the third street…
    Sentiment
    • Positive
    Content
    • Availability and Stock
    Feb 07, 2024
  • Prompt delivery and exactly what was…
    Sentiment
    • Positive
    Content
    • Availability and Stock
    Jan 25, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
64 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Foodservicedirect  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Supply Chain Analysts, Customer Experience Managers, E-commerce Strategists, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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