Falck Danmark Customer Reviews Summary
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Falck Danmark Customer Reviews Summary

Customers of Falck Danmark generally praise the helpful and efficient service provided by the drivers. The company is appreciated for its quick response times, clean vehicles, and professional assistance during emergencies. Some customers mention specific positive experiences with the drivers' friendliness and the overall smooth transportation service. However, there are occasional complaints about changes in subscription services and instances of unprofessional behavior from drivers.

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  • Product Managers
  • Business Analysts
  • Transportation Coordinators

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Falckmanden var meget behagelig og…

    Falckmanden var meget behagelig og venlig,og rigtig god service, blev afhentet og bragt til aftalt tid.

    Sentiment
    • Positive
    Content
    • Friendly Service
    Apr 25, 2024
  • Det var nemt og hurtigt at komme…

    Det var nemt og hurtigt at komme igennem til jer telefonisk. Jeg blev afhentet til tiden og kørt til døren på behandlingsstedet.

    Sentiment
    • Positive
    Content
    • Prompt Response
    Apr 24, 2024
  • Kort ventetid i tlf

    Kort ventetid i tlf. Blev afhjulpet ith. den aftalte tid.

    Sentiment
    • Positive
    Content
    • Prompt Response
    Apr 24, 2024
  • Hej falck dårlig service jeg chauffør

    HejI har en chauffør på reg nr AW 99495Der åbenbart ikke ved hvordan man opfører sig I trafikken Han køre helt opbag ved mig blinker med forlys, giver mig forskellige tegn at jeg er dum og ryster på hovedetJeg skal være ærlig at jeg grine af ham ,Det fik ham helt op i det rød felt så han lave brems check Jeg syndes det var synd for den ældre kvinde han have medMvh

    Sentiment
    • Negative
    Content
    • Driver Behavior Feedback
    Apr 24, 2024
  • Fik assistance til min bil som ikke…

    Fik assistance til min bil som ikke kunne starte. Den blev buseret hen til det værksted jeg ønskede. Assistancen var hurtig og rigtig god service både at falckredderen og den på telefonen. Rigtig god oplevelse. Kan anbefale falck.

    Sentiment
    • Positive
    Content
    • Efficient Assistance
    Apr 23, 2024
  • Alt i alt en god oplevelse

    Alt i alt en god oplevelse. Ventetiden på hjemkørslen erdog lige det længste. Ofte går der for lang tid.

    Sentiment
    • Positive
    Content
    • Subscription Concerns
    Apr 23, 2024
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Sentiment Analysis (of 30 reviews)
87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Falck Danmark  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Marketing Professionals, Product Managers, Business Analysts, Transportation Coordinators to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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