Covercy: Mixed Customer Reviews on Service and Efficiency
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Explore Customer Insights: Covercy Feedback Analysis Report

Covercy: Mixed Customer Reviews on Service and Efficiency

Covercy receives mixed reviews from customers, with some praising their professional service, competitive rates, and efficiency in transferring funds. However, others express dissatisfaction with delayed transfers, rate changes, and perceived lack of transparency. Some customers highlight excellent customer support, while others warn of unprofessional practices and potential financial losses. Overall, Covercy's service quality and reliability seem to vary depending on individual experiences.

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  • Customer Experience Managers
  • Marketing Professionals
  • Business Strategy Consultants
  • Product Managers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very good service

    Very good service - the payment was made as promised, with no hassle

    Sentiment
    • Positive
    Content
    • Payment Processing Speed
    Feb 03, 2019
  • Overall the service is great

    Overall the service is great. It is very competitive on small transfers, but large transactions might still be cheaper at a bank.

    Sentiment
    • Positive
    Content
    • Cost Effectiveness
    Jan 21, 2019
  • Works as promised!

    Works as promised, funds transferred within 2 days.

    Sentiment
    • Positive
    Content
    • Transfer Speed and Efficiency
    Jan 20, 2019
  • Highely recommend service

    Highely recommend service. Very profeisnoal and great rates.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Jan 20, 2019
  • good guidance on the first use

    good guidance on the first use. Easy and friendly from that point on

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 06, 2018
  • Extremely helpful for me in a difficult…

    Extremely helpful for me in a difficult situation.Very friendly and professionalLots of patience

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Dec 06, 2018
  • See All Reviews
Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Covercy  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Marketing Professionals, Business Strategy Consultants, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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