Mixed Reviews for Grand Park City Hall: Service, Cleanliness, and Noise Levels
Explore Customer Feedback Trends for Grand Park City Hall
๎10 Coleman St, Singapore 179809
Grand Park City Hall receives mixed reviews in terms of room cleanliness, service quality, and noise levels. Some guests praise the convenient location, friendly staff, and efficient check-in process, while others express disappointment with room conditions and customer service. Positive highlights include the helpfulness of staff members such as Allysha, Baalan, and Sakthi, as well as the hotel's proximity to shopping areas and public transportation. However, issues such as room cleanliness, noise disturbances, unexpected charges, and breakfast quality are recurring themes in the feedback.
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Un excellent emplacement, un excellent petit dรฉjeuner, un excellent service. Il est fort agrรฉable de faire un petit plongeon dans la piscine ร la nuit tombรฉe. Nous avons trouvรฉ notre hรดtel de rรฉfรฉrence ร Singapour.
Sentiment
Positive
Content
Location Convenience
Breakfast is 2*. Quality and selection is poor. Area is very small and staff are not equipped to deal with alot of people. Gym is a joke.. pool is nice but pool bar is not manned and falling apart. Rooms are nice and comfortable
Thank you staff Allysha Illyana for recommending halal food nearby at Funan during our stay here at Ramadhan month. And thanks to Concierge on duty welcome me with warm smiles and help me carry my things.Nearby activities: Variety of halal food in Funan Mall, located just next to hotel.
Sentiment
None
Content
Staff Service and Attentiveness
Really lovely hotel, Baalan, Sakthi and Ismail at the door were so helpful and very nice
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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