myCigna App Review: Major Usability Issues Demand Attention
  • 77 users bookmarked
  • Who is this report for?
    • Mobile App Developers
    • User Experience Designers
    • Healthcare Industry Analysts
    • Customer Service Managers
    • Product Managers
myCigna App Review: Major Usability Issues Demand Attention

Explore Critical Insights with Our myCigna App Review

The myCigna app has received predominantly negative feedback, highlighting significant usability issues. Users frequently encounter problems such as constant logouts, slow loading times, and a lack of essential features like bill payments and insurance card access. Many reviewers expressed frustration with the app's reliance on web browsing instead of a self-contained experience. Features such as biometric login were also criticized for not functioning as expected. Despite some positive remarks about its overall utility, the app's performance issues overshadow its strengths, leading to a poor user experience. Overall, improvements are urgently needed to enhance its functionality and user satisfaction.

Source: App Store Reviews of myCigna

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of myCigna

Unlock key insights with our myCigna App Review, focusing on usability issues, user satisfaction, and improvement areas.

Export
Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Cigna is terrible, and so is this app!

    Cigna is a joke, enough said. But as far as this app… the data is not complete or often wrong.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Oct 13, 2024
  • Great app!

    App was a little goofy and slow for the first couple of days but now it’s working great and everything syncs up pretty fast.

    Sentiment
    • Positive
    Content
    • App Performance and Stability
    Oct 11, 2024
  • Limited

    Can’t even make a payment.

    Sentiment
    • None
    Content
    • Payment Functionality
    Oct 02, 2024
  • The App Doesn’t Show How To Pay A Bill

    I thought it was possible to pay a bill on the app, but I’ve searched everywhere and don’t see a button, menu, etc. What gives???

    Sentiment
    • Negative
    Content
    • Payment Functionality
    Oct 01, 2024
  • App Forces Update - Now Crashes

    The app force an update and now it constantly freezes. Please fix.

    Sentiment
    • Negative
    Content
    • App Performance and Stability
    Sep 26, 2024
  • Constantly logs me out

    Any app that logs ppl out between EVERY use, even w Touch/FaceID protecting the phone, is ridiculous and “we-Todd-did”!

    Oh and being prompted to add access for family members, at EVERY login? See above…

    Sentiment
    • Negative
    Content
    • Account Access Problems
    Sep 24, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: Banco de Occidente Móvil User Feedback Report
    App Store Reviews 70
  2. In-Depth Analysis of 11pets: Pet Care User Feedback
    App Store Reviews 85
  3. Unlock Insights: My세브란스 App Feedback Report
    App Store Reviews 82
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for myCigna based on online reviews collected from App Store. The analysis helps Mobile App Developers, User Experience Designers, Healthcare Industry Analysts, Customer Service Managers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.