Green Dot customers expressed dissatisfaction with the bank's customer service, account locking without reason, unauthorized transactions, and high fees. Many mentioned issues with accessing their funds, lack of transparency, and difficulties in resolving problems. Complaints included frozen accounts, long wait times for support, unhelpful chat services, and abrupt closures. Customers highlighted frustration with card activation, declined transactions, and lost funds, leading to financial hardships. Overall, Green Dot faced criticism for poor communication, unfair practices, and perceived negligence towards customer concerns.
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no one i know can get access to theyre money. dace you around... claim unusual activity on an inactive card so they froze my account.. All b.s.... Do not use thnis greenbsliume ...
The worst platform!! Nothing worked as expected. I then contacted my display profile photo and received my refund of ÂŁ6900
Everything's wrong with this scan less bank. It's an OVERSEAS bank so they don't care. . You can't access your money customer chat a joke.. This whole banks a joke. Customer service a joke that argue and won't get matter taken care of
DO NOT get a card from this company! I repeat DO NOT get a card from this company! I had one and today I deposited some money into my account, and then they turned around and closed my account. Thieves stole my money
My was off my card when I got home. My case was never evaluated. I never got the call back. I was told I would receive a call after sending a picture of my receipt & card. Pictures sent twice. From two different phones. But God.
Total Scam - I got a 30 dollar card for Christmas and every time I tried to use it the transaction was declined. Next Thing I knew I had a negative balance even though I never used it. Customer service was a joke. What a rip off!
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