Green Dot Bank: Customer Dissatisfaction and Financial Issues
  • 69 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Explore Critical Insights on Green Dot Customer Feedback

Green Dot Bank: Customer Dissatisfaction and Financial Issues

Green Dot customers expressed dissatisfaction with the bank's customer service, account locking without reason, unauthorized transactions, and high fees. Many mentioned issues with accessing their funds, lack of transparency, and difficulties in resolving problems. Complaints included frozen accounts, long wait times for support, unhelpful chat services, and abrupt closures. Customers highlighted frustration with card activation, declined transactions, and lost funds, leading to financial hardships. Overall, Green Dot faced criticism for poor communication, unfair practices, and perceived negligence towards customer concerns.

Best for
  • Financial Analysts
  • Customer Service Managers
  • Compliance Officers
  • Product Managers in Banking Sector
  • Consumer Advocates

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • no one i know can get access to theyre…

    no one i know can get access to theyre money. dace you around... claim unusual activity on an inactive card so they froze my account.. All b.s.... Do not use thnis greenbsliume ...

    Sentiment
    • Negative
    Content
    • Account Locking and Frozen Funds
    Apr 23, 2024
  • Customer

    The worst platform!! Nothing worked as expected. I then contacted my display profile photo and received my refund of ÂŁ6900

    Sentiment
    • Negative
    Content
    • Difficulty in Refunds and Disputes
    Mar 23, 2024
  • Everything's wrong with this scan less…

    Everything's wrong with this scan less bank. It's an OVERSEAS bank so they don't care. . You can't access your money customer chat a joke.. This whole banks a joke. Customer service a joke that argue and won't get matter taken care of

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Mar 15, 2024
  • DO NOT get a card from this company

    DO NOT get a card from this company! I repeat DO NOT get a card from this company! I had one and today I deposited some money into my account, and then they turned around and closed my account. Thieves stole my money

    Sentiment
    • Negative
    Content
    • Unauthorized Transactions and Scams
    Feb 02, 2024
  • Unfortunate

    My was off my card when I got home. My case was never evaluated. I never got the call back. I was told I would receive a call after sending a picture of my receipt & card. Pictures sent twice. From two different phones. But God.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Dec 18, 2023
  • Total Scam

    Total Scam - I got a 30 dollar card for Christmas and every time I tried to use it the transaction was declined. Next Thing I knew I had a negative balance even though I never used it. Customer service was a joke. What a rip off!

    Sentiment
    • Negative
    Content
    • Unauthorized Transactions and Scams
    Dec 17, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
29 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Equity Trust Company Feedback Analysis Report
    Trustpilot Reviews 87
  2. Netspend Feedback Analysis: Unlock Customer Insights
    Trustpilot Reviews 84
  3. Truist Customer Feedback Analysis: Essential Insights
    Trustpilot Reviews 75
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Green Dot  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Compliance Officers, Product Managers in Banking Sector, Consumer Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.