Critical Review Analysis of Facebook Service
  • 74 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Explore Critical Insights into Facebook's Customer Feedback

Critical Review Analysis of Facebook Service

Facebook faces severe criticism for its poor customer service, lack of support, and failure to address issues like account verification and content moderation. Users report issues with spam, scams, graphic content, and privacy breaches. Complaints highlight the platform's focus on profit over user safety, with instances of ignored reports of violence and inappropriate content. The overall sentiment towards Facebook is overwhelmingly negative, with complaints about lack of response from support teams and complicated processes for issue resolution.

Best for
  • Social Media Managers
  • Digital Marketing Specialists
  • Brand Managers
  • Customer Experience Analysts
  • Data Analysts

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Facebook is corrupt only interested in…

    Facebook is corrupt only interested in $$$$ that's what's it's all about.. Facebook have no care nor interest in protecting it's users only protecting it's profits..I've left Facebook because it's dangerous it's full of scammers peadophiles and con artist's..if you report it nothing happens at all

    Sentiment
    • Negative
    Content
    • Privacy Concerns
    Apr 26, 2024
  • Ich hatte auf einen Kommentar

    Ich hatte auf einen Kommentar, in der Facebook- Gruppe, Auswandern nachUngarn geantwortet und zwei Fotos von kaputten HĂ€usern geschickt, aus der ungarischen Stadt, in der ich z. Zt.lebe, alles wurde abgelehnt und das nicht zum 1. Mal. Hier wird zensiert! Es ist wie im Sozialismus, was denen nicht paßt, wird totgeschwiegen bzw. abgelehnt. Interessenten, die zukĂŒnftig in Ungarn leben möchten, sollten sich selber vom Zustand des Landes ĂŒberzeugen.

    Sentiment
    • Negative
    Content
    • Content Moderation
    Apr 26, 2024
  • Account Marketplace geblokkeerd zonder…

    Account Marketplace geblokkeerd zonder reden, geen antwoord op mails

    Sentiment
    • Negative
    Content
    • Account Suspension/Deactivation
    Apr 25, 2024
  • Bloqueos sin motivos

    Penoso servicio el que ofrece Facebook. Me creĂ© una cuenta y al momento me la bloquearon porque, segĂșn ellos, era falsa cuando era la primera que me creaba. IntentĂ© crear otra con otro correo y me la bloquearon de nuevo sin poder hacer nada al respecto. No hay manera de contactar con ellos, es vergonzoso el servicio que ofrecen, pĂ©simo todo. Encima ni dejaban verificar el nĂșmero de telĂ©fono por error suyo, luego decĂ­an que era identidad falsa. Claro, ademĂĄs de no poder verificar la cuenta por su propia culpa me acusan de identidad falsa.

    Sentiment
    • Negative
    Content
    • Account Suspension/Deactivation
    Apr 25, 2024
  • Facebook kann von meiner Seite aus…

    Facebook kann von meiner Seite aus gerne bankrott gehen! Grundlos sperren, bei einem like oder kommentieren! Vor allem diese staatliche Zensur usw. man kann nirgendwo mehr seine Meinung Ă€ußern! Freie MeinungsĂ€ußerung wird abgeschafft, alles totalitĂ€r Zensiert! Einfach nur krank!

    Sentiment
    • Negative
    Content
    • Regulation and Oversight
    Apr 25, 2024
  • Compte supprimé sans raison !

    Facebook vient de supprimer mon compte que je possÚde depuis plus de 15 ans sans aucune raison comme ça sans pression, impossible de le récupérer.Je n'y retourne pas.

    Sentiment
    • Negative
    Content
    • Account Suspension/Deactivation
    Apr 25, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
29 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with Our Facebook User Feedback Analysis Report
    App Store Reviews 72
  2. Unlock Insights into Pinterest's Challenges
    Trustpilot Reviews 71
  3. Comprehensive LinkedIn Feedback Analysis Report
    Trustpilot Reviews 72
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Facebook  based on online reviews collected from Trustpilot. The analysis helps Social Media Managers, Digital Marketing Specialists, Brand Managers, Customer Experience Analysts, Data Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.