Executive Summary of User Feedback on Mükellef App
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Explore Critical Insights from Mükellef App User Feedback

Executive Summary of User Feedback on Mükellef App

The reviews for the 'MĂźkellef' app indicate significant user dissatisfaction, primarily due to persistent login issues stemming from failure to receive SMS confirmations. Users report frequent system crashes, ineffective customer support, and complications with invoice processing. Several customers express frustration over unexpected fee increases and feel trapped by contractual obligations. The app's usability and design also receive negative feedback, with many calling for urgent improvements. Overall, the reviews highlight critical bugs and a lack of responsiveness from the service team, leading to a lack of trust among users.

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • SMS onayı gelmiyor

    Giriş yapabilmek için sms onayı gelmiyor

    Sentiment
    • None
    Content
    • SMS Verification Issues
    Sep 23, 2023
  • Elinize Sağlık

    Dakikalar içinde tüm işlemleri hallettiler. Tebrikler.

    Sentiment
    • Positive
    Content
    • Service Quality Concerns
    Aug 17, 2023
  • Sms kodu gelmiyor

    App olarak daha ĂśnĂźnde uzun yÄąlÄą var .

    Sentiment
    • Negative
    Content
    • User Experience Feedback
    Aug 02, 2023
  • Onay kodu gelmiyor

    Telefona onay kodu gelmiyor

    Sentiment
    • Negative
    Content
    • SMS Verification Issues
    Jun 20, 2023
  • Açılmıyor

    Giriş yapmıyor

    Sentiment
    • Negative
    Content
    • Application Crashes
    Mar 19, 2022
  • Uygulama donuyor

    Uygulama sürekli donuyor giriş ara ara yapılabiliyor

    Sentiment
    • Positive
    Content
    • Application Crashes
    Sep 06, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-52 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Mükellef based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Service Representatives, User Experience Designers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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