Credit9: Mixed Reviews Highlighting Trustworthy Service and High Interest Rates
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Credit9: Mixed Reviews Highlighting Trustworthy Service and High Interest Rates

Mixed reviews were given for Credit9, with some clients praising the company's trustworthy and efficient debt settlements, while others criticized the high interest rates offered on loans. Positive feedback highlighted the professionalism of the staff and the ease of communication. However, negative comments focused on the steep interest rates charged, leading to increased debt for some individuals. Overall, there was satisfaction with the quick debt settlement process and customer service.

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  • Debt Settlement Advisors
  • Consumer Advocates
  • Market Researchers
  • Credit Counselors

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Excelente servicio

    Excelente servicio y rapidez muy agradable y atento los comunicadores

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 17, 2024
  • Great explannations of loan

    Great explannations of loan. simple easy signing. easy to contact with questions.

    Sentiment
    • Positive
    Content
    • Professionalism and Communication
    Mar 21, 2024
  • The staff was very energetic and…

    The staff was very energetic and polite. They settled my accounts and I'm eager to see my credit score increase!

    Sentiment
    • Positive
    Content
    • Positive Debt Resolution
    Mar 19, 2024
  • My reps, great to work with

    My reps, including Jennifer Shin, Courtney Kendall kept me informed about the complete progress of the loan. They answered every question I had and got back to me very fast. This was a smooth process. Great communications.

    Sentiment
    • Positive
    Content
    • Professionalism and Communication
    Mar 19, 2024
  • Fully recommend

    I fully recommend on credit9. The best service and make it fast.

    Sentiment
    • Positive
    Content
    • Positive Debt Resolution
    Mar 15, 2024
  • It was a great experience to be able to…

    It was a great experience to be able to work with you guys easier than I thought.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 08, 2024
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Credit9  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Debt Settlement Advisors, Consumer Advocates, Market Researchers, Credit Counselors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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