Mixed Customer Experiences with Credit Sage Services
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Mixed Customer Experiences with Credit Sage Services

Credit Sage customers have mixed experiences with their services, ranging from highly positive interactions with specific agents to complaints about hidden charges and lack of progress updates. Some clients praise the knowledgeable and helpful representatives like Jacob, Stephanie, and Tyrone, while others express frustration with billing issues and ineffective credit repair processes. Overall, the reviews highlight the importance of transparency, communication, and genuine assistance in the credit repair industry.

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  • Credit Repair Specialists
  • Financial Advisors
  • Consumer Advocates
  • Digital Marketers
  • Customer Experience Managers

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Custom Date - May 27, 2024
Featured Content
  • Great Service

    Tyrone was awesome! Knowledgeable, efficient, helpful, and nice.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 21, 2024
  • Thank You Shannon!!

    Shannon worked wonders and helped me without pressure or making it painful. It was a very smooth process and she knew what she was talking about :0) I’m excited to see my progress!

    Sentiment
    • Positive
    Content
    • Positive Credit Outcome
    Apr 21, 2024
  • Stephanie was awesome

    Stephanie was awesome! She was very knowledgeable, so patient and friendly. I had no idea how many errors were on my report. She gave me hope and the fee to help start the dispute is affordable. I definitely see light at the end of the tunnel. Thanks Stephanie!-Rachel S.

    Sentiment
    • Positive
    Content
    • Credit Dispute Assistance
    Apr 20, 2024
  • Disappointed

    I signed up for this product with a lot of Hope and Faith but I am unable to get into any kind of portal to view my progress. Every time I want to know what's going on with my account I have to call and sit on the phone forever and wait for someone to come online. Laura Lyons is the one that sold me this product and she assured me that I would get updates but I'm not getting them. I went to the play store to try to download an app for credit sage and there isn't one. I sent an email requesting some way to view my progress but have not heard back yet. I have paid faithfully every month along with an almost $400 down payment. I'm very disappointed in this product

    Sentiment
    • None
    Content
    • Account Access and Updates
    Apr 20, 2024
  • Tony Harris was excellent

    Tony Harris was excellent, he helped and advised me on how to get my credit back in shape. Hopefully things will work out. Thank you for all your help and advice, I look forward to working with you to solve these issues.

    Sentiment
    • Positive
    Content
    • Positive Credit Outcome
    Apr 19, 2024
  • Cole's apology

    Started of rocky, but Jonathan won me over. Very clearly and concisely explained my options an helped advise the most expeditious route to resolve SEVERAL credit issues. Great personality and customer service. To sum it all up I'm writing him a good review; I never leave a review!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
82 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Credit Sage  based on online reviews collected from Trustpilot. The analysis helps Credit Repair Specialists, Financial Advisors, Consumer Advocates, Digital Marketers, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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