Positive Feedback on Fast Shipping, Great Prices, and Quality Products - CPO Outlets Reviews
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Positive Feedback on Fast Shipping, Great Prices, and Quality Products - CPO Outlets Reviews

CPO Outlets received positive feedback overall, with customers praising fast shipping, great prices on quality products, and excellent customer service. Some reviewers highlighted the need for better packaging to secure deliveries. Refurbished tools were well received for their quality and performance. Despite a few price discrepancies, the majority of customers were satisfied with their purchases and the overall buying experience.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Shipped on time and product was new and…

    Shipped on time and product was new and packaging was in great shape. Product worked well with ability to trim thick branches.

    Sentiment
    • Positive
    Content
    • Product Quality and Condition
    Apr 23, 2024
  • Speed of delivery was great

    Speed of delivery was great, I am very satisfied with my new tool. One area you can improve on is the packaging. My box came partially open because it only had one strip of tape hold it shut. One or two more bands of tape for security.

    Sentiment
    • Positive
    Content
    • Packaging
    Apr 23, 2024
  • Batteries

    Received hard to find porter cable batteries promptly, at a good price and in good shape.

    Sentiment
    • Positive
    Content
    • Product Quality and Condition
    Apr 23, 2024
  • customer service - have been a long time customer and have…

    have been a long time customer and have purchased many tools. shortly after placing the order, I was made aware of the same Makita battery powered lawn mower offered through Amazon for $60+ less and inquired if I would be able to get matching price (credit against the purchase). have communicated multiple times through cust service but have not resulted. ready to return for refund.

    Sentiment
    • None
    Content
    • Customer Service
    Apr 20, 2024
  • Easily found exactly the drill I was…

    Easily found exactly the drill I was looking for. Ordered reman and it's almost like new. Excellent quality and performance for the money spent !! Nice job!!

    Sentiment
    • Positive
    Content
    • Refurbished Products
    Apr 13, 2024
  • Great Experience…

    Great service and great price on great tools and they were delivered less than 48 hours after I ordered them

    Sentiment
    • Positive
    Content
    • Fast Shipping and Delivery
    Apr 12, 2024
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Sentiment Analysis (of 30 reviews)
98 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CPO Outlets  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Experience Analysts, Product Managers, Market Researchers, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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