Mixed Reviews for InnovativeCBD: Praise for Quality, Frustration with Service
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Mixed Reviews for InnovativeCBD: Praise for Quality, Frustration with Service

InnovativeCBD receives mixed reviews from customers, with many praising the effectiveness of their products in pain relief and quality, but some expressing frustration over customer service and order accuracy. Positive comments highlight fast shipping, high potency, and excellent results, especially with muscle and joint ointments. Customers appreciate discounts, easy online ordering, and the overall quality of InnovativeCBD's offerings. However, challenges lie in unresponsive customer support, incorrect product shipments, and limited product variations.

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Custom Date - May 21, 2024
Featured Content
  • Outstanding Company

    Outstanding Company! Superior products with results.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 31, 2024
  • Easy to fulfill my routine order with a…

    Easy to fulfill my routine order with a discount coupon

    Sentiment
    • Positive
    Content
    • Ordering Process
    Jan 16, 2024
  • Easy to order and received items…

    Easy to order and received items quickly. It’s always good to get discounts as well.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Jan 12, 2024
  • I recently decided to giv…

    I recently decided to giv innnovativecbd a try. I had what you could describ as run off the mill experience. Nothin great, nothing terrible. All the prodcts were of so-so quality, nothin too special. I wouldnt say it was an especially memorable experience however the staff were helpfull and responded quickly. Over all you could call it an avergae experience. It was an ok time and that's about it. Speakin of value for money, it wasn't to bad but there are certainly better out there. All in all, I'm kind of neutral about it.

    Sentiment
    • None
    Content
    • Product Quality
    Nov 21, 2023
  • I sent a question about the product…

    I sent a question about the product that I bought and no one bothered to answer.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Nov 09, 2023
  • Great Product

    Fast service and detail shipping info to keep you up to date on order.

    Sentiment
    • Positive
    Content
    • Shipping & Delivery
    Sep 28, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
65 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for InnovativeCBD  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Developers, Customer Service Trainers, Marketing Analysts, Healthcare Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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