Delicious Food and Impeccable Service at Chick-fil-A
Explore Chick-fil-A's Customer Feedback Analysis Report

Delicious Food and Impeccable Service at Chick-fil-A

660 S Figueroa St, Los Angeles, CA 90017, United States

Chick-fil-A impresses with delicious food, impeccable service, and attention to detail. The ambiance is modern and inviting, and the staff goes above and beyond to ensure exceptional service. The menu offers a wide range of mouthwatering options, and the food quality is outstanding. Despite some service issues and inconsistent food quality at times, Chick-fil-A remains a popular choice.

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  • Restaurant Managers
  • Marketing Professionals
  • Business Analysts
  • Franchise Owners
  • Customer Experience Managers

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Popular Phrases (of 30 reviews)
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  • Ordered the spicy chicken deluxe and it was very juicy and tender! Was amazing. The waffle fries were okay, they werent really hot so they were so so. But service was quick and I came around 2:30pm so there wasn’t a huge line up.

    Sentiment
    • Positive
    Content
    • Food Quality

  • This location handles the lunch rush well. Employees are nice, and they keep the restaurant clean and comfortable.

    Sentiment
    • Positive
    Content
    • Service

  • My fiance and I love this place. Our favorite is the waffle fries with the Chick-fil-A sauce. Amazing food. The chicken sandwich is my personal favorite.

    Sentiment
    • Positive
    Content
    • Menu Options

  • Same great food and service we have come to expect.

    Sentiment
    • Positive
    Content
    • Food Quality

  • The food and service was very good the atmosphere was very nice and fancy.

    Sentiment
    • Positive
    Content
    • Ambiance

  • se tardan para entregar la orden alos deliveri ayer pedimo una orden los cual esperamos casi 2 horas asta los uver it se decesperaban en fin no resibimos nada tubimos que cancelrlo hoy otra vez estamos esperando 1:30 aver que pasa

    Sentiment
    • Negative
    Content
    • Delivery
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Sentiment Analysis (of 30 reviews)
50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Chick-fil-A based on online reviews collected from Google Business. The analysis helps Restaurant Managers, Marketing Professionals, Business Analysts, Franchise Owners, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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