Check City: Mixed Reviews Highlight Customer Service and Concerns
  • 102 users bookmarked
  • Who is this report for?
    • Financial Analysts
    • Customer Service Managers
    • Marketing Strategists
    • Product Managers
    • Business Development Executives
Check City: Mixed Reviews Highlight Customer Service and Concerns

Explore Check City Customer Feedback Insights

Check City receives mixed reviews with customers praising the professionalism and friendliness of the staff, efficient service, and fair fees. However, some clients express concerns about credit checks, verification processes, and repossession practices. Overall, Check City is commended for its customer service and willingness to assist customers during financial emergencies.

Source: Trustpilot Reviews of Check City 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Check City 

Unlock insights from Check City customer feedback. Discover service excellence, process concerns, and trust factors.

Export
Custom Date - Dec 28, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Great, great service. A+

    I’ve been with Check City for some time now. I have NEVER had any problems with their customer service. Today I had to deal with their collections department on an internal software problem that Check City had. I spoke to Thomas T. And he is the Assistant Collections Manager. He was super professional and really looking out for his companies interest, while still being polite to me. At first he saw something different and let me know a loan was due early, but it wasn’t. A software glitch caused a mistake. Being professional as he is he had sent an email to his other department, which I had advised let me know it was their software. After receiving conformation that it was indeed Check City”s software he politely helped me resolve it.Buy that man a coke a cola. Great job Thomas. Thank you for not hard balling me on this. Thank you for listening and verifying. I am grateful. So I will continue to use Check City.Great job to all at Check City.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Sep 12, 2023
  • Great people and great service…

    I have always had great service and help from the Layton, Utah site.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Oct 30, 2019
  • I asked of I could make my payment a…

    I asked of I could make my payment a single day late. The lady at the store told me that would be fine. When I went in the following day, I was told they had deposited my check and withdrew the entire loan amount from my checking account. This put me in the hole significantly causing. Me to close my bank account where I had banked for nearly 20 years. Liars. Thieves.

    Sentiment
    • Negative
    Content
    • Repossession Experience
    Oct 26, 2019
  • Great service and beautiful stores!

    Great service and beautiful stores!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Oct 15, 2019
  • Greatt customer service

    Greatt customer service. They always get the job done quick and easy.

    Sentiment
    • Positive
    Content
    • Fast Service and Convenience
    Oct 15, 2019
  • A good experience when you need cash…

    A good experience when you need cash quick.

    Sentiment
    • Positive
    Content
    • Loan Application Process
    Oct 14, 2019
  • See All Reviews
Sentiment Analysis (limited preview)
60 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with the Loan at Last Feedback Analysis Report
    Trustpilot Reviews 71
  2. Unlock Insights: Silver Cloud Financial Customer Feedback Report
    Trustpilot Reviews 78
  3. Unlock Insights with the OneMain Financial Customer Feedback Report
    Trustpilot Reviews 79
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Check City  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Strategists, Product Managers, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.