Cash Factory USA: Fast, Professional Service & Exceptional Customer Experience
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Explore Cash Factory USA Customer Feedback Insights

Cash Factory USA: Fast, Professional Service & Exceptional Customer Experience

Cash Factory USA is praised for its fast and professional service, exceptional customer service, and quick loan process. Customers appreciate the simplicity, flexibility, and affordability of the loan process. The ability to receive funds on the same day, great customer service, and timely assistance in times of need are highlighted as key strengths. Some reviewers mention outstanding representatives like Abram and Fernando who provided excellent service. However, a few negative reviews mention issues like feeling misled or experiencing unhelpful customer service.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I've never had any issues with them

    I've never had any issues with them. They have been good. Today, 1/20/24, I am having a problem logging into their website. But, other then this, I have found them to be quite courteous & easy process when needing to refinance & my payment is low.

    Sentiment
    • Positive
    Content
    • Efficient Application Process
    Jan 20, 2024
  • My experience with cash factory was…

    My experience with cash factory was really excellent. Customer service was great. We got my money to me very quick. I will pay it back safely and properly or even when I have to change date please help me turn off all of our usual guys. Again, thank you for all that you have done to help I really appreciate

    Sentiment
    • Positive
    Content
    • Professional and Friendly Staff
    Dec 07, 2023
  • The loan process was quick and easy and…

    The loan process was quick and easy and the money was in my account as expected.

    Sentiment
    • Positive
    Content
    • Quick Fund Disbursement
    Dec 03, 2023
  • Easy to fill out online application.

    Easy to fill out online application.

    Sentiment
    • Positive
    Content
    • Efficient Application Process
    Sep 30, 2023
  • Immediate help

    The ability to receive funds same day is a big plus.

    Sentiment
    • Positive
    Content
    • Quick Fund Disbursement
    May 20, 2023
  • Very easy fast process

    Very easy fast process

    Sentiment
    • Positive
    Content
    • Professional and Friendly Staff
    May 19, 2023
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Sentiment Analysis (of 30 reviews)
67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Cash Factory USA  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Directors, Financial Analysts, Product Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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