CARS24 Reviews: Major Concerns Over Pricing and Service Quality
Explore CARS24 Customer Insights & Make Informed Decisions
The reviews for CARS24 highlight significant dissatisfaction among users, with many reporting issues related to overpriced vehicles, poor customer service, and misleading auction practices. Customers have experienced problems with car quality, including undisclosed accidents, and have faced challenges in vehicle inspections and RC transfers. Complaints also mention aggressive sales tactics and hidden fees that inflate costs. Although some users appreciated prompt warranty support, the majority expressed frustration with the overall service experience, recommending potential buyers and sellers to avoid the platform. Trustworthiness and transparency remain major concerns throughout the feedback.
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I tried to sell my polo and xuv car in cars 24 2017 xuv price is 3.45000 they told me the most ever frauds
Sentiment
Negative
Content
Scam Allegations
Mar 02, 2025
Buying and selling related
Do not buy or sell a car from these types of websites.Buying and selling related issues. Overpriced when buying ,under priced when selling.
Sentiment
Negative
Content
Misleading Pricing
Feb 22, 2025
Ghatiya app price lgate ha cars ka lete time or time khrab kr te ha logo ga koi mat jana apni car de
Koi mat jana bhai cars24 par seriously bhot khrab pric lgaye ge apki car ka and time khrab kren ge vo alag
Sentiment
Negative
Content
Misleading Pricing
Feb 19, 2025
Regular person
U book my to value at 11 clock am but staff call 10.30 I said wait then he said u will come 11 clock still not come no phone calls no answer no responsible
Sentiment
Negative
Content
Poor Customer Service
Feb 13, 2025
Useless
The service of Car Twenty Four is absolutely useless 350 was taken back after inspection, why sell the car at your price
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This page displays purchase options and a preview of the customer feedback analysis report for CARS24® – Sell & Buy Used Cars based on online reviews collected from App Store. The analysis helps Automotive Industry Analysts, Market Researchers, Customer Experience Managers, Auto Dealership Owners, Digital Marketing Professionals to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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