Carlton City Hotel Singapore: Central Location, Friendly Staff, Comfortable Rooms
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Carlton City Hotel Singapore: Central Location, Friendly Staff, Comfortable Rooms

Explore Carlton City Hotel: Insights & Feedback Analysis Report

Gopeng St, 1, Singapore 078862

Carlton City Hotel Singapore is praised for its central location, friendly staff, and comfortable rooms. Guests appreciate the convenient access to public transport, nearby attractions, and various dining options. The hotel's facilities like the pool and gym receive positive feedback, while some guests mention minor issues like room cleanliness and air conditioning. Overall, the hotel is recommended for business and leisure travelers seeking a well-located, accommodating stay with good value for money.

Source: Google Business Reviews of Carlton City Hotel Singapore

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Customer Feedback Analysis of Carlton City Hotel Singapore

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  • I love their food selection: japanese, western and local food.

    Sentiment
    • Positive
    Content
    • Breakfast Quality

  • Good, quiet. No a/c noise at all, very impressive. The view was very poor and blocked. Just good for sleep and leave.

    Sentiment
    • Positive
    Content
    • Room Comfort

  • 乾淨、安靜環境舒適的飯店。

    Sentiment
    • Positive
    Content
    • Room Cleanliness

  • 都心にあり、ビジネスではどこに行くのも便利です。近くにセブンイレブンもありました。バスタブあり机もありますが、トイレはウォシュレットなし、テレビのチャンネルは少な目で日本語放送はありませんでした。エアコンが効きすぎるのは南国では仕方ないかも。3階にブュッフェやプールがあり、料理は洋中中心でご飯はありました。野菜やヨーグルトもあったので満足です。平日一泊朝食付きで2万円弱は今どきの海外一流都市では安い方かも。

    Sentiment
    • Positive
    Content
    • Room Facilities

  • Kiki, a worker was really nice to kids and she helped a lot!

    Sentiment
    • Positive
    Content
    • Staff Service

  • Very nice hotel with everything walking distance. I liked the Room and breakfast is average.

    Sentiment
    • Positive
    Content
    • Location Convenience
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Sentiment Analysis (limited preview)
87 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Carlton City Hotel Singapore based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Agents, Market Researchers, Customer Experience Specialists, Tourism Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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