Boots Opticians: Professional, Caring Staff and High-Quality Service
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Explore Boots Opticians Customer Feedback Insights

Boots Opticians: Professional, Caring Staff and High-Quality Service

Boots Opticians receives praise for courteous and caring staff, efficient service, and high-quality eye tests. Customers highlight professional and friendly optometrists like Katie, Sue, and Rob, who provide exceptional care. However, some reviews mention issues with fitting glasses or customer service inconsistencies. Overall, positive feedback emphasizes knowledgeable staff, seamless service, and personalized attention, reinforcing trust and satisfaction in the Boots Opticians brand.

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  • Optometrists
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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • A positive experience

    Polite, helpful, explained things fully. A stress-free eye test!

    Sentiment
    • Positive
    Content
    • Professional Eye Tests
    Apr 25, 2024
  • Very efficient

    Very efficient, explained what they were doing. Very friendly.

    Sentiment
    • Positive
    Content
    • Professional Eye Tests
    Apr 24, 2024
  • Excellent and professional friendly…

    Excellent and professional friendly service by the ntire teal Thank you

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 24, 2024
  • Eye test

    Had my eye test today at boots Exeter high street with Sana and I received excellent service. Thank you

    Sentiment
    • Positive
    Content
    • Professional Eye Tests
    Apr 24, 2024
  • Great first experience at Boots…

    Great first experience at Boots opticians Devizes.Really nice bunch of staff, friendly and helpful.Rob who was my Optometrist, he’s a Good Egg!

    Sentiment
    • Positive
    Content
    • Friendly and Helpful Staff
    Apr 24, 2024
  • Team work makes the dream work

    They work very well as a team to make sure their customers eye health is well looked after

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 21, 2024
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Sentiment Analysis (of 30 reviews)
76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Boots Opticians  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Retail Managers, Optometrists, Customer Experience Specialists, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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