Mixed Feedback for Bellhop Moving Service
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Mixed Feedback for Bellhop Moving Service

Bellhop Moving received mixed reviews on Trustpilot. While some customers praised the punctuality, friendly staff, and care taken with belongings, others expressed dissatisfaction with damaged items, late arrivals, and excessive communication. Complaints included underloaded trucks, damaged and missing items, and intrusive follow-up for additional services. Positive feedback highlighted the efficiency, professionalism, and helpfulness of the movers. Overall, Bellhop Moving's service quality appeared inconsistent, with a need for improvement in communication, handling of belongings, and coordination among the moving team.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The team

    The team, with Matt, was friendly, helpful and quick. They got everything moved without any damage

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Apr 23, 2024
  • Reliable and dependable

    Prompt and professional. Great experience with both packing and moving teams.

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Apr 17, 2024
  • Above and Beyond

    Very nice people friendly hard working and efficient Went above and beyond

    Sentiment
    • Positive
    Content
    • Friendly and Hardworking Movers
    Apr 09, 2024
  • Would use again

    We had a great move with bell hoppers.Everyone was pleasant and helpful from start to finish.

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Apr 06, 2024
  • Everything was so easy and efficient to…

    Everything was so easy and efficient to move with Bellhop. We would highly recommend.

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Apr 05, 2024
  • Communication with the company was less…

    Communication with the company was less than adequate. Still waiting for a call back a week later.

    Sentiment
    • None
    Content
    • Communication and Customer Service
    Apr 04, 2024
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Sentiment Analysis (of 30 reviews)
57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Bellhop Moving  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Executives, Quality Assurance Specialists, Business Analysts, Operations Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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