Balkanfresh: Fast Shipping, Unique Products, and Responsive Customer Service
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Balkanfresh: Fast Shipping, Unique Products, and Responsive Customer Service

Balkanfresh impresses customers with fast shipping, excellent packaging, and unique Balkan food items. Despite a few issues with expired products, the company's customer service receives praise for being responsive and compensating for problems. Customers appreciate the quick delivery, fresh products, and the care taken in packaging. Some concerns regarding product quality and expiration dates were addressed promptly. Overall, Balkanfresh stands out for its variety of items, reliable service, and strong customer care.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The best

    Easy! Great service, timely communications, on time pack, ship & delivery! The package arrived cold when needed and other glass bottles were protected! They take the extra time to ensure it’s perfect. Well done.

    Sentiment
    • Positive
    Content
    • Packaging Satisfaction
    Feb 03, 2024
  • Great Store

    As good as all the hype. Fast shipper and packed to survive the trip. I'll be back for more.

    Sentiment
    • Positive
    Content
    • Fast Shipping and Delivery
    Jul 13, 2023
  • Happy to get some Hungarian items here…

    Happy to get some Hungarian items here in South Florida! Fast shipping! Great products! Thanks!

    Sentiment
    • Positive
    Content
    • Variety of Products Offered
    Feb 08, 2023
  • Great experience

    Super fast order processing and delivery. My favorite Croatian treats just as advertised.

    Sentiment
    • Positive
    Content
    • Fast Shipping and Delivery
    Nov 12, 2022
  • Extraordinarily professional

    Extraordinarily professional, fast, this company should be a role model for all online companies!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Nov 08, 2022
  • Excellent company!

    Great selection of items, fast shipping and packed with care! Will definitely order more items in the future!

    Sentiment
    • Positive
    Content
    • Packaging Satisfaction
    Oct 13, 2022
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Balkanfresh  based on online reviews collected from Trustpilot. The analysis helps Market Analysts, E-commerce Managers, Customer Experience Officers, Product Managers, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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