Mixed Feedback for Avant: Efficient Service with Room for Improvement
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Mixed Feedback for Avant: Efficient Service with Room for Improvement

Avant receives mixed reviews, with some customers praising the easy application process, quick results, and good communication, while others express frustration with high fees, slow fund availability, and customer service issues. Customers appreciate the opportunity to rebuild credit but criticize the lack of timely information and high interest rates. Overall, Avant's service seems efficient for quick loans and credit-building but lacks consistency in customer satisfaction.

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  • Credit Analysts

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Custom Date - Nov 25, 2024
Featured Content
  • It was easy to get approved

    It was easy to get approved. They gave me a chance to straighten out my credit.

    Sentiment
    • Positive
    Content
    • Credit Limit and Interest Rates
    Apr 24, 2024
  • Easy to work with Customer Service!

    Easy to work with Customer Service!! Quick results as well!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 24, 2024
  • EASY

    EASY. EASY ,EASY! Greatly satisfied.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Apr 23, 2024
  • System very easy to navigate

    System very easy to navigate. Staff, pleasant and professional

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 23, 2024
  • Still waiting for the Avant info to get…

    Still waiting for the Avant info to get on my credit report, otherwise satisfied

    Sentiment
    • Positive
    Content
    • Credit Card Issues
    Apr 23, 2024
  • Easy to work with

    Easy to work with. Straight forward billing.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Apr 23, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Avant  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Marketing Managers, Customer Service Executives, Product Managers, Credit Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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