Efficient & Friendly Mortgage Service: Amrock Review Summary
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Efficient & Friendly Mortgage Service: Amrock Review Summary

Amrock is praised for its efficient and friendly service in handling mortgage processes. Clients appreciate the quick and seamless closing experience, excellent communication, and helpful representatives. While some encountered minor issues with documentation or customer service availability, Amrock's overall professionalism and effectiveness make it highly recommended for smooth transactions.

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  • Mortgage Brokers
  • Customer Experience Managers
  • Real Estate Agents
  • Marketing Professionals
  • Business Analysts

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Excellent experience

    Oh my goodness, once again the process was great. Each person walked me through which means it was less stressful. You all are great.

    Sentiment
    • Positive
    Content
    • Smooth Closing Process
    Apr 24, 2024
  • Amrock made the closing experience easy and painless.

    Amrock made the closing experience quick and painless. Everyone that we dealt with was very friendly and knowledgeable.

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Apr 24, 2024
  • Your closer/rep was great.

    Your closer/rep was great.The whole sending checks to my creditors was a giant pain. Hunting up full acct #'s and addresses took an hour.Jump into the 21st century and figure out an online alternative.t

    Sentiment
    • Positive
    Content
    • Ease of Use and Convenience
    Apr 23, 2024
  • I received and email saying my closing…

    I received and email saying my closing was in 30 minutes and it was still 2 hours early. I reached out and they got me with my closer and the email was just sent early. Then my closer was really great and friendly. Great experience.

    Sentiment
    • Positive
    Content
    • Communication and Guidance
    Apr 23, 2024
  • Everyone was great I’ve never had a…

    Everyone was great I’ve never had a better experience so helpful in every way Elena Cheney I hope I spelled right Tina van fleet super people

    Sentiment
    • Positive
    Content
    • Helpful and Supportive Staff
    Apr 23, 2024
  • This company understood our needs and…

    This company understood our needs and helped us thru the entire process. We are very pleased with the results. I will recommend with my family and friends.

    Sentiment
    • Positive
    Content
    • Recommendation and Referral
    Apr 23, 2024
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Amrock  based on online reviews collected from Trustpilot. The analysis helps Mortgage Brokers, Customer Experience Managers, Real Estate Agents, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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