Afterpay Reviews: Convenient App for Easy Shopping
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    • E-commerce Managers
    • Product Managers
    • Customer Experience Analysts
    • Marketing Strategists
    • Retail Business Owners
Afterpay Reviews: Convenient App for Easy Shopping

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Afterpay is a convenient and affordable app that allows users to pay for their purchases in installments. Users love the ease of use and the ability to shop without stressing about having the money upfront. However, some have experienced issues with account freezes and random verifications. Despite this, the app is recommended for smaller purchases and pet needs. It's also great for last-minute gift giving. Making payments on time rewards users with a larger limit.

Source: App Store Reviews of ‎Afterpay - Buy Now Pay Later

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Customer Feedback Analysis of ‎Afterpay - Buy Now Pay Later

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Custom Date - Dec 26, 2024
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  • Horrible

    Gave me a credit of $600 and froze my account that has never been used, made me verify myself and claimed it was a random verification and even did the exact same thing to my sister but keep claiming it’s a random verification. Then when i tried to make purchases with more than enough for down payment, never used them and still had my limit it declined and when i asked why i got some wack generic response from multiple “real customer service workers” who can’t override or do anything other than give excuses. And still to this day getting declined for a app i have never used in my life!

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    May 24, 2023
  • Still only clothing stores?

    Kind of figured they would’ve expanded outside the shopping mall by now but guess not. The app gave me a $10 reward which I’ll use once and then proceed to never use the service ever again.

    Sentiment
    • Negative
    Content
    • App Features and Functionality
    May 24, 2023
  • She return

    Thx for speedy refund for my shoe’s returned

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 23, 2023
  • Easy and convenient

    I’ve been using the app for over 2 years now and it has been helpful for smaller purchases that I don’t want to add on to my credit card but want to have the convenience of being able to utilize 4 interest free payments. I mainly use it for purchases under $250, and my husband has been sold on this app as well.

    Sentiment
    • Positive
    Content
    • Payment Flexibility and Affordability
    May 23, 2023
  • Afterpay

    A great way to get things and be able to pay bills and also payments are understandable thank you for accepting me

    Sentiment
    • Positive
    Content
    • Payment Flexibility and Affordability
    May 23, 2023
  • I absolutely love it!!!

    I absolutely love Afterpay. It’s so convenient and easy.

    Sentiment
    • Positive
    Content
    • Convenience and Ease of Use
    May 21, 2023
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Sentiment Analysis (limited preview)
60 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Afterpay - Buy Now Pay Later based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Managers, Customer Experience Analysts, Marketing Strategists, Retail Business Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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